Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative the entire process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was professional and very easy to work with. I will use them again in the future if I need any repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job repairing my vehicle and keeping me informed throughout the repair process.
Likely to Recommend - 5.0/5.0 -
Work was of high quality and timely. Can’t recommend Caliber enough.
Repair Quality - 5.0/5.0 -
Excellent workmanship. Car was repaired timely and very well done. I was kept informed of the process, delivery date, and updates throughout the repair.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Repair was alright still waiting on a part to finish the full repair.
Customer Service - 2.5/5.0 -
Waiting on a part for full repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I think they did a great job! Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are the BEST! Always referring friends and family to you !
Customer Service - 5.0/5.0 -
Great customer service 👏
Returned Clean
My Experience - 5.0/5.0 -
Everyone was constantly keeping me informed as to what stage of repair my vehicle was in. Caliber Collision did an excellent job on repairing my vehicle. The quality of their work is impeccable. I would highly recommend them if you need repair repairs on your vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very friendly and helpful. The repairs they did to my vehicle were excellent. I am very satisfied. I would definitely recommend them to anyone who has to have their vehicle repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs are as done in a timely manner and it looked as good as new. All the staff were friendly whether on the phone or in person.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend Caliber Collision to anyone looking for quality work, fast turnaround, and outstanding customer service.
Repair Quality - 5.0/5.0 -
I recently had my SUV repaired at Caliber Collision, and I couldn’t be more impressed with the entire experience. They fixed the rear damage on my vehicle quickly and efficiently, delivering results that exceeded my expectations. The craftsmanship was excellent — my SUV looks brand new again! The team was professional, communicative, and incredibly helpful throughout the process. They kept me updated, explained everything clearly, and made the whole repair experience smooth and stress-free. I truly appreciated their attention to detail and commitment to getting the job done right in such a short period of time. I highly recommend Caliber Collision to anyone looking for quality work, fast turnaround, and outstanding customer service. Five stars all the way! ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Damaged trunk lining was not replaced or put back on. Interior lining on rear seat was not cut to spec, you can see the edge popping out
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber went above and beyond with the fixes to my car. I got it back showroom clean!!