Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would highly recommend Caliber to friends or family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber always does a great job on our car repairs. They are professional and keep us updated on the progress of the repair.
My Experience - 5.0/5.0 -
I am extremely impressed by the level of service and care of the Caliber team. It was so nice to get my car back not only fixed, but clean inside as well! Keep up the great work Team Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m impressed with a lot of things.. The paint and work looks great. The time it took was in a very timely manner. A few people mentioned my car asking whys it still in repair and i thought i was in and basically out within a week. Any questions were answered promptly.
My Experience - 5.0/5.0 -
You all have been amazing and accommodating! Thank you for all you have done !!!
My Experience - 5.0/5.0 -
Kept me updated through the whole process, was willing to do above and beyond for me to be a proud customer .Very Fast , Nice people , great service and the tow service as well.
My Experience - 5.0/5.0 -
Very kind and helpful staff. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind and courteous staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it never happened!
Customer Service - 5.0/5.0 -
Looks like it never happened!
Returned Clean
My Experience - 5.0/5.0 -
I always send my repairs to Caliber. The quality of workmanship is top notch and they are wonderful people to work with. I wouldn't take my vehicles anywhere else.
Likely to Recommend - 5.0/5.0 -
I would recommend you to anyone that needs repairs
Repair Quality - 5.0/5.0 -
Very satisfied, they even cleaned the inside and out!
Customer Service - 5.0/5.0 -
Very nice and considerate
Returned Clean
My Experience - 5.0/5.0 -
Everything worked on looked good. Appreciated the text updates. 2nd time my jeep was there. Hopefully the last time but have earned my trust should the need arise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond to help with getting my car fixed. They also help me with other issues that needed fixed.
Customer Service - 5.0/5.0 -
Very helpful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car was done in a timely fashion. I appreciated that
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I still have to vacuum up the glass in my back seat where my young grandchildren sit
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As someone who also works in a customer service atmosphere albeit a different industry I was pleasantly surprised at how well run, polite, and helpful the staff was. It took a bad situation and made it much more pleasant and even got my car back earlier than expected! I forget the name of the man who initially went over the damages because I’m terrible with names and then again once I picked up with the repairs but he was amazing as well Very thankful that if worse comes to worse again I know exactly who I would go to for any vehicle repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing service everyone is so helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Took longer than I expected. A few bumps along the way but the team did an amazing repair job
Customer Service - 3.5/5.0 -
Johnie did a good job communicating with me and making sure I got my car delivered to me due to timing issues