Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This caliber collision employees are so very kind and courteous easy to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Color matched flawlessly and looks great
Customer Service - 5.0/5.0 -
Everyone was really nice and courteous
Returned Clean
My Experience - 5.0/5.0 -
I was well pleased with the work The people are nice and helpful. This is my favorite place to get my car done. They do excellent work. I'm very pleased. Thanks!!
My Experience - 0.0/5.0 -
When I got home I checked under the hood and noticed my cover to the air filter box was left unclamped and the wiring clamps not put back on. Just glad I looked under the hood. Other than that everything was good.
My Experience - 0.0/5.0 -
Front bumper was painted the wrong color but they made it right. Just took longer to get it back. Overall, despite the lack of attention to detail, I’m very satisfied with the quality of work and customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all of your help and quick attention.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick turnaround time. Very friendly service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I was recommended to this place and I absolutely see why. The service was hassle free . Thank you
Repair Quality - 4.5/5.0 -
Great place and good people
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work was excellent, and we appreciate the interior and exterior detailing. We appreciate the entire team’s commitment to excellence.
Likely to Recommend - 5.0/5.0 -
I have recommended them to others and will continue to do so.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am exceptionally happy with my repair. Not only was the repair done perfectly and quite quickly, my car was completely detailed when I received it back. I will absolutely be bringing all of my future business to this location
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a great job of explaining what the repairs would be and estimating how long it would take. They kept me up to date with text messages and promptly replied to my texts. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin is a gem. He kept me informed on how the repair was going. He explained the process on how the work will be done and how I would be contacted on the status of the repair. After the work was done he explained what was done and why. Excellent service. I would recommend this location.
Likely to Recommend - 5.0/5.0 -
I can't say enough good things about the service.
Repair Quality - 5.0/5.0 -
The representative, Kevin, kept me informed on the repairs and the progress of the repair. The car was returned earlier than originally expected (a good thing!)
Customer Service - 5.0/5.0 -
Best ever!!!! Professional and caring. Treated me like a valued customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven't had a chance to drive it much but im happy with the amount of time it took to repair and the friendliness.