Caliber - Springfield OH
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Love talking to Skip, very personable. Didn't over promise. Appreciated the help day 1, when the battery died after I dropped the car off. Someone removed the battery for me so I could exchange it under warranty. No charge to remove it, or install the new one. Thank you very much! It may seem like a small thing, but it's the definition of customer service. I hope I never need to repair my vehicle again, but if I do, I know my first choice for repairs.
My Experience - 5.0/5.0 -
Caliber collision did a great job on my repairs and kept me informed of the progress. Awesome job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Edge looks brand new! Thank you for keeping me updated on the progress and your fast work.
Likely to Recommend - 5.0/5.0 -
I was very impressed with the appearance of the lobby/office area! You can tell the company has high standards for themselves! I appreciated the well organized packet I received after my vehicle was complete. Whatever you’ve invested in “branding” is really paying off and sets you apart from other businesses in the area!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to everyone that I know
Repair Quality - 5.0/5.0 -
The service was exceptional and the people were very friendly, helpful and professional.
Customer Service - 5.0/5.0 -
Service was exceptional
Returned Clean
My Experience - 5.0/5.0 -
The tech that completed my repairs (George, I believe) was great with communication throughout the process! I wish it could have taken less time, but I’d much rather have the repairs done correctly than fast and not well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They took a week longer than was told.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The front end has a vibration and is very loud, it gets worse when making left turns, a/c makes a noise and stutters. This was relayed to the gentleman that did the intake, I hope he made a note. I also mentioned it on 8/2 in a text to Todd, I again brought it up when I received the notice that it was ready. When I retrieved my car, I again asked what was wrong with the front end, was told he looked at turn signal, which was never a problem, nor did I request for that to be looked at. When I got into car, noticed that a button was now missing on dash, I went back into office and brought that up, Todds responded with "I don't know if that was missing when you brought it to us" it was not missing before. BTW, front end still vibrates, still gets worse on left turns, a/c still shuts down on left turns. Todd stated he drove the car, "but didn't notice any issues", before the accident my car never drove or sounded like a 30 yo logging truck, but it does now. I'm sorry, but no I'm not happy, and I want someone other than Todd to be involved with this issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would suggest detailing the cars before returning to the customer.
Customer Service - 5.0/5.0 -
Everyone was very polite and helpful with the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did really good work on my jeep. Great color match
Customer Service - 5.0/5.0 -
Great customer services