Caliber - Springfield OH

4.7 (723reviews)

94%

(937) 541-0381

2118 W 1st Street, Springfield, OH 45504

94%

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2118 W 1st Street
Springfield, OH 45504

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About Caliber - Springfield OH

See Photos

2118 W 1st Street
Springfield, OH 45504

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (723)

Sort By:
Newest
Rating

606 Customers Rated

5 Stars

69.8% Complete

(505)
4 Stars

8.6% Complete

(62)
3 Stars

2.1% Complete

(15)
2 Stars

1.4% Complete

(10)
1 Star

0.8% Complete

(6)
< 1 Star

1.1% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs and excellent paint matching. Communication stands out as a major strength, with regular text updates and proactive notifications throughout the repair process. The staff receives high marks for professionalism, friendliness, and going above and beyond to help customers. Timeliness is generally strong, with many repairs completed early or on schedule. Customers appreciate the thorough vehicle cleaning service and attention to detail. While some experienced delays due to parts availability or communication gaps, the overall sentiment reflects high satisfaction and strong recommendations for the shop.

Select to learn more

Service Quality
Communication

"Caliber was absolutely excellent. From keeping me notified, to the exceptional repair and customer ..." Read more

"My car looks great! They even cleaned the inside when finished even though all the damage was on the ..." Read more

"Looks like there was never any damage."

"My car looks brand new! I couldnt be happier with the service I received. Highly recommend to anyone ..." Read more

"Excellent customer service. Would give higher than 10."

"They were very communicative and I always knew what step they were at. Staff was very friendly and informative. ..." Read more

"Their communication was amazing"

"They kept me very well informed about where my car was in the process of getting fixed."

"They were in constant communication with me about the progress on my vehicle, which was greatly appreciated."

"Poor communication. No contact other than myself calling and the last minute app updates."

Service Quality
Communication

Service Quality
Communication

"Caliber was absolutely excellent. From keeping me notified, to the exceptional repair and customer ..." Read more

"My car looks great! They even cleaned the inside when finished even though all the damage was on the ..." Read more

"Looks like there was never any damage."

"My car looks brand new! I couldnt be happier with the service I received. Highly recommend to anyone ..." Read more

"Excellent customer service. Would give higher than 10."

"They were very communicative and I always knew what step they were at. Staff was very friendly and informative. ..." Read more

"Their communication was amazing"

"They kept me very well informed about where my car was in the process of getting fixed."

"They were in constant communication with me about the progress on my vehicle, which was greatly appreciated."

"Poor communication. No contact other than myself calling and the last minute app updates."

Michael (Honda owner) reviewed 7/31/26

Skip was amazing, the process was perfect throughout it all. Very impressed with everything!

Delores (Mercedes-Benz owner) reviewed 7/31/26

Things at Caliber Collision were handled in an efficient and professional way. The personnel were very pleasant. I appreciated dealing with all of them.

Andrea (Subaru owner) reviewed 7/28/26

Thomas (Ford owner) reviewed 7/28/26

Really nice repair...

Everyone was very nice and helpful

Catherine (Ford owner) reviewed 7/24/26

Daniel (Honda owner) reviewed 7/23/26

Loved all the communications on how things were going with my car.

Felicia (Jeep owner) reviewed 7/20/26

Gage (Chevrolet owner) reviewed 7/20/26

Jonathan E (GMC owner) reviewed 7/20/26

Overall good repair, but a few areas of concern. There is a hair in the paint on drivers door, 5 tiny chips on the bedside, and my window tint was torn a little.

Good customer service, but communication during the repair was mediocre.

Alice (Honda owner) reviewed 7/18/26

They were professional and honest. Good job folks👍

Debora (Mercedes-Benz owner) reviewed 7/16/26

Kept me informed about the progress of my vehicle it was completed in a timely manner and it looks Awesome 💯 ! Thank you Caliber Collision

John (Chevrolet owner) reviewed 7/15/26

Very Likely

Great

Jerry (GMC owner) reviewed 7/14/26

We were very satisfied with our repair. Everyone from Caliber was great to deal with. From the young lady at the desk to Skip looking over the damage when I brought it in and then when I picked it up. Would definitely recommend Caliber to anyone!! Thank you!

Great service, nice people to deal with.

Matthew (Chevrolet owner) reviewed 7/13/26

Brian (Subaru owner) reviewed 7/10/26

Todd and the team were great. If I have another issue that needs to be repaired on my car definitely going there.

Leo (Kia owner) reviewed 7/7/26

Linda (GMC owner) reviewed 7/6/26

Cortney (Hyundai owner) reviewed 7/4/26

Bruno (Honda owner) reviewed 6/29/26

Would certainly recommend them they did an incredible job

They did a wonderful job! And even cleaned my car a bit, really appreciate that!

Their communication was amazing

Summer (Honda owner) reviewed 6/28/26

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view more shops in: Springfield | 45504

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Springfield OH

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Springfield OH

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (723)

606 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?