Caliber - Springfield Or
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
When I picked up my car it had not been vacuumed, I thought that was a standard service for caliber. Very disappointd
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and courteous
My Experience - 5.0/5.0 -
The quality of their work and communication is fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did amazing work for a 21 year old car it's has to be hard to match paint but you cannot see or tell there was every any damage. Thank you for doing such a great job my husband was so happy to have his baby back
My Experience - 5.0/5.0 -
Great work and my car looks just like before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Saul was extremely professional and advocated for me with my insurance company and his team at Caliber. The work done on my car is excellent as well. I appreciate the whole team, including Amy at the front desk, for everything.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
From the first phone call to the last, as well as the quality of work completed, I was impressed by the kindness and professionalism shown by all I connected with, at the Springfield Caliber location.
Customer Service - 5.0/5.0 -
I was treated with kindness, patience and respect by Saul and Amy. I communicated, primarily, with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing from A to Z well done
My Experience - 5.0/5.0 -
Great customer service - they communicated through the whole process. It went faster than I expected and the work they did looks GREAT!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy and Joseph were wonderful to work with! All of the communication was spot on and the repair looks great! Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience! Very professional and very friendly. The price was reasonable and. The work was excellent!. Amy, the counter person was so personable and sweet. All the guys were great. I highly recommend this business.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend!
Repair Quality - 5.0/5.0 -
Wonderful service and excellent repair! Staff was very friendly and helpful! Will definitely recommend them.
Customer Service - 5.0/5.0 -
Best ever!
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, good work and good communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was fantastic. Joseph set clear expectations for the repairs and the timeline and Aimee was so helpful explaining the process. Thank you all for making a not ideal situation for us a really seamless process.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I think someone needs to double check the work before calling it complete and give it back to the customer, so that customers don't have to return to get their cars put back together. Just saying
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Me gustó mucho el trabajo, se quedó mejor muy bien boy a recomendar este taller
My Experience - 5.0/5.0 -
We could not have asked for a better experience. The car looks great. It drives great and the communication and updates were very appreciated. Excellent customer service would definitely refer caliber to all of my friends.