Caliber - Springfield Or
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are beyond grateful for Caliber Collision! They got us in super fast, was greeted with a smiley and bubbly Amy at the front desk, they helped coordinate my rental car and kept me in the loop during the entire process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome communication, truck looks great, always answer my questions even if they’re goofy questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication about the progress and estimated completion time spot on. Totally satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Customer Service - 3.5/5.0 -
Everybody was very kind until the issue of cleanliness was brought up. The receptionist was wonderful that the service technician did not seemed pleased that we were not happy with the way the car looked and it had to be taken in and at least vacuumed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy and Josh were extremely helpful and kind. Costumer service was on point.
Returned Clean
My Experience - 5.0/5.0 -
Really nice job, and very nice people , I really appreciate it, thank you so much.
My Experience - 5.0/5.0 -
Car wrecks are a very unnerving experience for me. The folks at Caliber Collision helped me to navigate the experience and leave my car there with more peace than I arrived with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vanessa was amazing and she is so knowledgeable and caring. I would recommend her to anyone for car repair and communication. She made the whole experience worth going back.
Likely to Recommend - 5.0/5.0 -
I will be a long time customer of them for a long time
Repair Quality - 5.0/5.0 -
Vanessa and the repair crew at Springfield Caliber Collision did an amazing job and got my care back in timely manner
Customer Service - 5.0/5.0 -
I would recommend Vanessa again her attention to detail and overall customer service is amazing
Returned Clean
My Experience - 5.0/5.0 -
Very easy from start to finish. Easy quote. Was able to take the car same day. Repair time seems reasonable and the finished product looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process. Travelers made it all simple with the ability to do it in the app and have both vendors reach out to me in one spot. Vanishing deductible and the accident forgiveness has been a blessing for a once in a lifetime time error on my part. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck came out great! I appreciate you getting text messages on the progress from JOSEPH. He was on the ball! And you got it done in a record time in great work! I appreciate all of you and will recommend you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt quality work with almost daily updates!
Customer Service - 5.0/5.0 -
Great communication