Caliber - Springfield Or

4.8 (2,168reviews)
96%
4350 Main St,  Springfield,  OR  97478

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,168)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Really appreciate the kindness and fantastic customer service. Work looks great .

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Our car was repaired in timely manner and delivered on time. They kept us informed on the repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They forgot to fix where in hit the passenger mirror. But besides that it is all good

Customer Service

My Experience

Everyone was kind and they kept me updated on the timeline regularly.

Likely to Recommend

Repair Quality

Customer Service

Everyone there was very helpful and kind and they kept me up to date on how long everything would take

Likely to Recommend

Repair Quality

The quality of the work is very good. Communication is great. Will recommend to anyone I know when they need auto body repair.

Customer Service

Returned Clean

My Experience

My Experience

I really enjoyed working with Amie and Saul. They were patient and supportive throughout a complicated insurance process, attentive to my circumstances that required quick turnaround on the job. The finished job looks great!

Likely to Recommend

Repair Quality

Customer Service

I really enjoyed working with Amie and Saul. They were patient and supportive throughout a complicated insurance process, attentive to my circumstances that required quick turnaround on the job. The finished job looks great!

Returned Clean

My Experience

Taking my car in to Caliber Collision was the best experience I've ever had in taking my car to any car repair, or car service facility, that I've needed to go to. Staff was friendly, knowledgeable, explained each step easily, and the process was seamless. Caliber sent regular helpful updates as they went along. I never had to guess where they were in the process. In addition, I felt respected, listened to and never judged for why my car was banged up! Also, my repairs were completed in a shorter time than projected. I would definitely give my experience with Caliber Collision an A+ and would easily recommend them to anyone needing collision repairs. Thank You.

Likely to Recommend

Repair Quality

This was a great experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Looked better than before the wreak lol

My Experience

I appreciate the outstanding communication Amy provided. Sal was also great to work with for my repairs and got me things done as quickly as possible.

Likely to Recommend

2nd time we have used Caliber for our vehicles and will recommend to others

Repair Quality

Customer Service

Amy and Sol were fantastic

Returned Clean

Likely to Recommend

Repair Quality

The car looks good and it was finished in about a week, by the date they estimated.

Customer Service

My Experience

From the time my insurance company recomended Caliber I was pleased with their response, I received a call from them while still on the phone filing the claim.

Likely to Recommend

I'm telling everyone, if you have the unfortunate situation that requires body repairs to your car, go to Caliber Collision

Repair Quality

Customer Service

Amiee Nobert and Joseph Pacheco made my visit to Caliber feel very comfortable from the moment I walked through the door. Aimee got me a good rental car rate through Enterprise Car Rental and Joseph got right on the car and was able to get me a repair quote the same day. Joseph kept me informed of the repair status.

Returned Clean

Likely to Recommend

Repair Quality

Amie was so supportive and reassuring.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great folks to work with

Likely to Recommend

Repair Quality

The repair job looked great. I'm just not happy with the fact that my window is loose in the channel and they want me to drive back to Their Shop While They Fix It. Instead of coming to me fix it. Don't think it's right that I have to do the legwork for their mistakes.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service