Caliber - Springfield Or
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Made me feel comfortable and not judge and comfortable to ask questions
Customer Service - 5.0/5.0 -
Wonderful staff very welcoming
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Only real issue was not getting a rental car and having to be brought home & borrow someone else’s car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Of course! This was a great experience overall
Repair Quality - 5.0/5.0 -
So happy how this ol'toyota came back. Appreciate yalls patience and attention to detail.
Customer Service - 5.0/5.0 -
Appreciate the help dealing with insurance and setting up a rental. Just making my life easier!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the service they where very timely with the repair and knowledgeable in the work. They went above and beyond to help me out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My name is Duane (I'm not sure where Dylan came from 🤔). The end result was satisfactory (almost one year later) but the process getting there was very frustrating.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Aimee was friendly and helpful at the front desk. Aaron did my estimate, explained the needed repairs in detail, and kept me updated throughout the whole repairs process. He helped make sure my estimate was affordable for me. Very friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From my first phone call to Amy. She genuinely seemed concerned and had empathy for our situation. After speaking to Amy. I had the pleasure of meeting Saul. He was very knowledgeable, polite, and efficient. The overall experience with caliber collision was amazing. It was very distraught the fact that my truck had been hit / they had it in and out in less than two weeks. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing group of people! Service was quick, everyone was super helpful and genuinely turned a horrible event into a great experience.
My Experience - 5.0/5.0 -
Super organized, super efficient. Informed me periodically of progress and did an awesome job of restoration. But the best part is the receptionist who glows with pride while doing her job! Today's her Birthday and hopefully you'll reward her. She's one in a million!
My Experience - 5.0/5.0 -
Amazing! Y’all went above and beyond! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated like a preferred customer. Everything was explained and shown to me at the collision walk around and I was constantly updated on the repair process. Your employees were very knowledgeable and friendly. I would recommend this Caliber Collision shop to my friends Thank you for taking such good care of me
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber Collision to a friend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was personable, informed about my car and through about the entire car repair process.