Caliber - Springfield Or
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You folks are so welcoming, I was super stressed about my accident and how to move through all the stuff, you made it easy, made sure I eas taken care of... Thank you!!!❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, would definitely recommend friends and family. I’m also a repeat customer and will continue to do business here. Excellent work and customer service, thank you!
Repair Quality - 5.0/5.0 -
Came out of the shop looking showroom ready, such awesome work!
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Battery light came on first time iv seen it. But they took it in and supplied me w a rental again so its been a pretty good experience id say
Customer Service - 5.0/5.0 -
Everyone was great.
My Experience - 0.0/5.0 -
The brake light,rear lights and rear turn signals did not work upon me picking up my vehicle. Truck has to go back to be fixed correctly.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
They did everything that they said they would. I appreciate that they were honest with me and made sure my vehicle got repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The insurance car had me take my car to caliber. They got it to the dealership and had it repaired correctly. Thanks caliber for taking care of me
Customer Service - 5.0/5.0 -
Car is working perfectly. I enjoyed that you kept me informed every step of the way. Thanks
My Experience - 5.0/5.0 -
Great customer service, I appreciated it very much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The majority of the work looks good, but the finishing details were overlooked. The deck lid would not close unless slammed. The fuel door wouldn't open. The right rear passenger seat belt guide made of plastic had been broken and reinstalled at delivery, which fell off when I pulled the seat belt. The tail light and brake light didn't work on delivery. The deck lid lock bezel was broken while at the shop and the incorrect replacement was installed. I was asked to return when it arrived. I told the manager to finish the work and call when the car was actually ready for delivery.
Customer Service - 3.5/5.0 -
The staff filled the gas tank for compensation, but the finish date was extended three times, and issues arose upon delivery. The deck lid keyhole bezel was broken on reinstallation and another that was not the correct part was installed. The manager asked me to return when the part arrived. The car should have been ready for delivery when I was called. It was not.
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied. No hassle, professional, and friendly. Work was excellent, and they kept us informed. No surprises. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber really stepped up and made sure I was 100% satisfied with the work on my 4Runner and I absolutely am! I highly recommend this shop!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even the funny noises, that started after the collision, have stopped. The car handles beautifully - no pulling, dragging feeling - no unwanted events.
Customer Service - 5.0/5.0 -
Not only was the area of impact restored to equal to or better condition, they thoroughly cleaned the dust out of the entire inside of the car, washed and polished the entire exterior of the car. WONDERFUL JOB.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
After having my car hit by an uninsured motorists who didn't stop, Caliber Collision made the process so much easier
Repair Quality - 4.5/5.0 -
Everyone Caliber Collision was very informative, kept me up-to-date on my car repairs, and finished one day ahead of schedule
Customer Service - 4.5/5.0 -
The employees were very informative and kept me up-to-date on the schedule
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Great customer service, but the actual reassembly of the car could of been better
Repair Quality - 2.5/5.0 -
Some parts could of been torqued down properly and some of the interior trim and doors could of been aligned and secured properly.
Customer Service - 5.0/5.0 -
The customer service was aweome