Caliber - Springfield - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will always recommend Caliber and will only use them for my own vehicle.
Repair Quality - 5.0/5.0 -
Caliber is always great to work with. They’re friendly and knowledgeable. The ease of getting scheduled, dropping off my vehicle, having them work with my insurance, etc is always easy and seamless. My car looks great. I’m very happy with my service.
Customer Service - 5.0/5.0 -
Always friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Good communication and done ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only problem was yesterday on may 25 the left rear sensor fell out and will have to be repaired
Customer Service - 5.0/5.0 -
The only problem was yesterday on may 25 the left rear sensor fell out and will have to be repaired
Returned Clean
My Experience - 5.0/5.0 -
Car looks great service wonderful everyone nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car body repairs were excellent. I was impressed with the Customer Service and the turnaround time to get my vehicle back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon was very helpful and very professional
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Everything went smoothly. Excellent!
My Experience - 5.0/5.0 -
All our gratitude & appreciation to Morgan, Makenzie & the tech(s) who repaired our car! You are all amazing; it was a first class experience from start to finish. Excellent!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
The repair quality was excellent! You could really tell they took great care to get every detail right. Plus our car was washed and detailed beautifully.
Customer Service - 5.0/5.0 -
Both Makenzie & Morgan were top notch! Super helpful, knowledgeable, and available to answer all our questions. Having confidence in them lowered the stress around the damage repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
No hesitation. They were great.
Repair Quality - 5.0/5.0 -
Customer service - great Communication - great Repairs to vehicle - excellent Would not hesitate to recommend to anyone
Customer Service - 5.0/5.0 -
Customer service - great Communication - great
My Experience - 5.0/5.0 -
Everybody was very friendly. The work looks excellent. Great communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I am really satisfied with the work done except I’ve noticed that the replace wheel in the front is a different color from the other three wheels that are shiny and the one that was replaced is a dull gray
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fabulous people to work with.
My Experience - 5.0/5.0 -
Your team did a great job on my Ford F150. I will definitely recommend anyone to. Caliber collisions.
Likely to Recommend - 5.0/5.0 -
did a great job
Repair Quality - 5.0/5.0 -
Does very good work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage was perfectly repaired.
Customer Service - 5.0/5.0 -
Everyone went above and beyond to make my experience positive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front fender and bumper repair went fantastic. Done in less than a week. Truck came back cleaner than I’ve seen in a long time. Staff was very kind and kept me informed on how the process was going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch service all the way around