Caliber - Springfield - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What was an inconvenience was made well by the super friendly and knowledgeable staff. From Kristen at reception to Matt who was detail oriented and set my mind to ease. The team is awesome. Good work! My van looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kristen was very professional and worked efficiently and affectively accommodating my needs for a smooth transition. Great communication throughout the process. I would definitely recommend their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great as always
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have told everyone how great caliber was and i would absolutely recommend them
Repair Quality - 5.0/5.0 -
The car looks perfect
Customer Service - 5.0/5.0 -
Brandon the service manager and Kristin the office manager were fantastic- very kind and helpful when i was very stressed - my treatment there was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Tiny spot was missed but otherwise can't tell the accident happened
Customer Service - 5.0/5.0 -
Kristen is amazing, Devin is friendly, Matt is knowledgeable, the whole team exceeded expectations
My Experience - 5.0/5.0 -
Brandon and Kristen were awesome to work with and everyone involved with the repair did a beautiful job. We appreciate everyone so much.
My Experience - 5.0/5.0 -
Excellent communication and quick work, made it so easy with Enterprise. The work was meticulously done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication. Done in a very timely manner. Great help with the rental company
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon and Kristin were so kind and made the process so easy. I will definitely recommend them in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon and Kristin were exceptionally awesome. They were friendly, professional, and walked me through every step of the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front desk and Brandon were very polite, courteous, and informative of what to expect. I appreciate the relationship you have with the rental company to make it a seamless transition. I am very pleased with the work done, and will choose this shop for future needs.
My Experience - 5.0/5.0 -
They kept me up to date on the whole process so I never had to worry about how long it would take
My Experience - 5.0/5.0 -
Kristen was always very nice and courteous and Brandon was always helpful, kept us informed on parts, etc. Highly recommend them both!
Likely to Recommend - 5.0/5.0 -
Kristin-receptionist and Brandon were wonderful to work with.
Repair Quality - 5.0/5.0 -
Great.
Customer Service - 5.0/5.0 -
Kept us very informed as to when parts would arrive, and progress on repairs.
Returned Clean
My Experience - 5.0/5.0 -
My truck looks just as nice of not better! I'm very pleased with their work. Everyone was a pleasure to deal with even when I was freaking out they remained calm amd communicated well.. Thanks again would definately recommend!
Likely to Recommend - 5.0/5.0 -
Would definitely recommend!
Repair Quality - 5.0/5.0 -
Caliber Collision went above and beyond to get me taken care of.. They have excellent customer service.. Excellent job on the body work for my truck .. Would definitely recommend to anyone as well as use them again for body work.. Thank you all!
Customer Service - 5.0/5.0 -
Caliber Collision did a great job getting my truck back to where it was body wise.. Excellent customer service.. Would recommend!
Returned Clean
Likely to Recommend - 0.5/5.0 -
I don’t recommend anything
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job to all of you that worked on my vehicle.