Caliber - Springfield - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very pleased with the entire experience . All employees I encountered were very helpful and knowledgeable. They kept me informed throughout the whole process. I would also like to thank Paul for taking such good care of me and my car. Thanks to all the staff for such a good experience.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
We had a family emergency and Caliber was able to get our car fixed in a shorter amount of time. We sure appreciate their fine customer service. We would definitely use them again if the need arises.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service with knowledgeable staff who went above and beyond to accommodate my needs. I will definitely refer my friends and family to you should the need arise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul was fantastic keeping me updated on my vehicle's progress.
Customer Service - 5.0/5.0 -
Paul and staff were outstanding!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You even detailed my car!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Paul was awesome. He was nice and really took the time to explain everything to me. I really appreciated the kind service. Everyone was very nice and answered all my questions.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Love my car love how they had it looking like nothing happen will totally recommend
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smooth process, quick service, friendly people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with the work. They kept me up to date with what was going on with the repairs. Gave me a timeframe as to how long it would take, and stayed true to their word. I hope I don’t need to see them again for a vehicle, but they will be my first pick if it happens!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workers, great time management. They kept me up to date with the repairs and stayed true to their word on when it would be done. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the staff and work that was done. Even though there was difficulty getting the part needed for my suv, they kept me updated and were always willing to talk to me personally on what was being done. I would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were quick and done well. Friendly and efficient service.