Caliber - Springfield - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, efficient, repair nicely done. Would recommend to others!
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Wonderful job
Repair Quality - 5.0/5.0 -
The work was performed very well and all my dealings with Caliber were handled very professionally. Paul was especially good. He kept us posted on all the process and time table.
Customer Service - 5.0/5.0 -
Customer service was fantastic. Everyone with whom we dealt were very good, especially Paul.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I absolutely love Caliber Collision on the west side of Springfield! The staff is friendly and the service is excellent! 10 stars!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have had my vehicle repaired before by this employee team. They have always done a great job and were very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul was awesome!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is extremely friendly and took care of returning the rental car for me. I would recommend to everyone. My car was done ahead of schedule too!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent text communications to advise if progress of repair.
My Experience - 5.0/5.0 -
Everyone I encountered was very friendly and helpful. I was also pleasantly surprised that my car was cleaned before being returned to me, inside and out. That’s is a major plus in my opinion. Caliber has great customer service and I would definitely consider using again as well as recommending to others.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was in constant contact with me, keeping me updated on every step.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service! Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service delivered in a professional manner. Communicarion throughout the process was.excellent and the car was fixed in an efficient manner. The car was restored with excellent body work and we are extremely satisfied.
Likely to Recommend - 5.0/5.0 -
Will recommend to anyone
Repair Quality - 5.0/5.0 -
Very professional servuce and quality of work.
Customer Service - 5.0/5.0 -
Outstanding service
Returned Clean
My Experience - 5.0/5.0 -
I love the daily update and the estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed throughout the entire repair process...And my car looks great !!
Customer Service - 5.0/5.0 -
I had to cancel 2 appointments due to illness. They took it in stride. I certainly know what that did to their scheduling..(aggravation I'm sure, but they never let it show. A great staff..!