Caliber - Springfield - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication and car was repaired fairly swiftly.
Likely to Recommend - 5.0/5.0 -
Please see first comment. Caliber Collision is the best by far.
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber Collision. The staff was professional, honest, and easy to work with from start to finish. The repairs were completed early and my car looks like new. They kept me informed throughout the process and clearly take pride in their work. I highly recommend Caliber Collision to anyone looking for quality repairs and outstanding customer service
Customer Service - 5.0/5.0 -
Please see first comment.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely good service. They even returned the car as if it had been detailed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was completed in a short time and looks like new. Thanks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was good
Returned Clean
My Experience - 5.0/5.0 -
Thanks. Everyone I worked with at Caliber was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Everything was quick, easy and accommodating thank you!!
Customer Service - 5.0/5.0 -
You guys were all excellent to deal with on the phone.
My Experience - 5.0/5.0 -
Kept informed of the repair from start to finish. That was very thoughtful and very much appreciated. Excellent work and a fine product returned.
Likely to Recommend - 5.0/5.0 -
Would highly recommend to anyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service. I was kept up to date on the process of repairs being made and the estimated completion time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was great. The final walkout to the car was very professional. The verbal review of the work done was very detailed nd appreciated.
Customer Service - 5.0/5.0 -
The relationship with Enterprise was great. The couple who picked us up day of drop -off were very polite and entertaining. When picking the repaired car it so easy to leave rental car at your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2nd time you have had to work on my car and I have been very satisfied .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job!
My Experience - 5.0/5.0 -
Great team, and everyone was very nice and friendly as well as thorough . My favorite place for auto work I’ve ever been to!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Prompt service and nice customer relationship.
Repair Quality - 5.0/5.0 -
Prompt and speedy service.
Customer Service - 4.5/5.0 -
Customer relationship and service..
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Was quoted $5300 and then told it went to $6300 because they added tires to it and then when we picked it up it did not have new tires. They didnt give us a clear answer as to why. They costed us $1000 extra we shouldn't have had to pay.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was awesome and repairs took much less than expected! Great job!
Likely to Recommend - 5.0/5.0 -
Would recommend Caliber to all my friends without a doubt!
Repair Quality - 5.0/5.0 -
My car was done in record time and you did a great job! I am very impressed with the service!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
My Experience - 5.0/5.0 -
Professional, courteous staff - quality workmanship.