Caliber - St Augustine

4.8 (392reviews)

97%

(904) 921-4695

430 Commerce Lake Dr, Saint Augustine, FL 32095

97%

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430 Commerce Lake Dr
Saint Augustine, FL 32095

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About Caliber - St Augustine

See Photos

430 Commerce Lake Dr
Saint Augustine, FL 32095

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (392)

Sort By:
Newest
Rating

315 Customers Rated

5 Stars

71.2% Complete

(279)
4 Stars

5.4% Complete

(21)
3 Stars

1.8% Complete

(7)
2 Stars

0.8% Complete

(3)
1 Star

0.3% Complete

(1)
< 1 Star

1% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new and repairs are virtually undetectable. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers well-informed at every step. Timeliness is highly appreciated, with many repairs completed ahead of schedule. The facility's cleanliness and attention to detail, including vehicle cleaning and detailing upon return, consistently exceeds expectations. While occasional minor issues like communication delays or small oversights occur, the overall experience is overwhelmingly positive with customers frequently recommending the service to others.

Select to learn more

Service Quality
Timeliness
Communication

"This repair is really a 10+ rating. Even my wife said it was perfect. Given the damage, I can only imagen ..." Read more

"Caliber did a perfect repair job on my car. You cant tell where the repairs were made nor where the paint ..." Read more

"The repair appears to be of very high quality. The paint matches extremely well, and the car looks good ..." Read more

"Exceptional customer service, quality work."

"Repair was nothing short of outstanding!"

"Excellent communication. Friendly staff. Work completed ahead of schedule and with total satisfaction."

"The vehicle was ready when promised."

"Car completed early."

"Done early"

"Vehicle was ready before promised completion date."

"Sent messages and called every step of the way"

"Both texts and phone calls were used to communicate the status of the repair."

"Absolutely!!! Impeccable communication"

"I loved the text updating me on each phase of the repair and the estimated ETA."

"... dealt with was courteous, pleasant and professional. Communication was excellent. A quality repair has our vehicle looking brand new. Thank you." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"This repair is really a 10+ rating. Even my wife said it was perfect. Given the damage, I can only imagen ..." Read more

"Caliber did a perfect repair job on my car. You cant tell where the repairs were made nor where the paint ..." Read more

"The repair appears to be of very high quality. The paint matches extremely well, and the car looks good ..." Read more

"Exceptional customer service, quality work."

"Repair was nothing short of outstanding!"

"Excellent communication. Friendly staff. Work completed ahead of schedule and with total satisfaction."

"The vehicle was ready when promised."

"Car completed early."

"Done early"

"Vehicle was ready before promised completion date."

"Sent messages and called every step of the way"

"Both texts and phone calls were used to communicate the status of the repair."

"Absolutely!!! Impeccable communication"

"I loved the text updating me on each phase of the repair and the estimated ETA."

"... dealt with was courteous, pleasant and professional. Communication was excellent. A quality repair has our vehicle looking brand new. Thank you." Read more

Thomas (Honda owner) reviewed 7/31/26

Very professional

Anna (Jeep owner) reviewed 7/30/26

Shawn (Ford owner) reviewed 7/30/26

The work looks great.

Great customer service

Stephanie (Ford owner) reviewed 7/30/26

Kailey (Volkswagen owner) reviewed 7/28/26

Great staff

Melanie (Toyota owner) reviewed 7/28/26

Nancy (Hyundai owner) reviewed 7/27/26

Brian (Chevrolet owner) reviewed 7/27/26

Go for it. Caliber was the best part of a horrible experience of an accident. They made everything better.

Very satisfied

Very

Travis (Lexus owner) reviewed 7/24/26

Stephanie (Toyota owner) reviewed 7/24/26

Communication is key to every business. Joe Baker, my service advisor, kept me advised from the beginning to the end and all updates regarding my repairs. Was truly a great company and service advisor, and the quality of the repair was outstanding! Thank you!!

Robert (Kia owner) reviewed 7/23/26

Danielle (Honda owner) reviewed 7/23/26

They kept in constant contact with me throughout the repair process and answered all my questions. The entire staff is friendly and knowledgeable. They explained all the repairs and made sure I was satisfied with the work. They even had my car ready 3 days prior to the estimated time, which was great!

I will absolutely recommend Caliber to anyone needing a vehicle repair

The repair made it look like nothing ever happened. They did a fantastic job

Caliber made me feel like family. They truly care about customer satisfaction.

Daniel (Infiniti owner) reviewed 7/23/26

Michael (Lincoln owner) reviewed 7/21/26

David (Jeep owner) reviewed 7/20/26

Jennifer (Jeep owner) reviewed 7/20/26

Charlotte (Toyota owner) reviewed 7/20/26

Mark (Infiniti owner) reviewed 7/20/26

Joseph (Audi owner) reviewed 7/13/26

Paint appears to be slightly different from factory paint but not very noticeable so I’m happy overall

Dayn (Chevrolet owner) reviewed 7/10/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - St Augustine

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - St Augustine

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (392)

315 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?