Caliber - St Augustine
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I am disappointed that they didn’t pursue with the Insurance company the claim about my damaged backup camera
Customer Service - 3.5/5.0 -
Dito
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Wonderful people to work with. Process went smoothly and timely. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
i was told the car was being cleaned but after waiting all day, the car still had sticky residue, my screen also came back with some scratches on it which i firmly believe were not there beforehand. lastly, my end date was pushed back three times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The customer service was excellent.
Repair Quality - 5.0/5.0 -
The quality of the service was outstanding, highly recommend!
Customer Service - 5.0/5.0 -
The experience was excellent. Janielle and Anthony were wonderful to work with throughout the whole process. Anthony kept us informed every step of the way and made everything so easy. The communication and customer service were outstanding, highly recommend!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to the staff for being very accommodating! The process was seamless and the car looks awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great! The staff were friendly, courteous, and competent! Would definitely use them again! Top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely from the scheduling of my first appointment to the pick up. They even washed a d vacuumed my car. Maddie and Olivia was amazing. Provided excellent, fast and friendly customer service. Thank you, Shelise Evans
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!!
Customer Service - 5.0/5.0 -
Front desk was great! So welcoming! Update texts very helpful !! Olivia was fantastic!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were very helpful and made the whole process very easy for me.
Customer Service - 5.0/5.0 -
Everyone was very courteous and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Janelle, the GM I believe, is awesome! She's highly customer service focused and happy go the extra mile. The car turned out great. Unfortunately, I left personal items in the rental car. She was still there after hours and even helped me carry my things to my car. She was the only bright spot in stressful situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Janelle highly customer service focused and I couldn't be happier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work looks great, and they kept me up-to-date with communication all the way through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was excellent