Caliber - St Augustine
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper and spoiler looks great.
Customer Service - 5.0/5.0 -
They were amazing.
Returned Clean
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0 -
I like the work that was done.
Repair Quality - 5.0/5.0 -
So far the paint look great!
Customer Service - 5.0/5.0 -
The customer service was awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is friendly and efficient. My service provider, Joe, went out of his way to get my car done early and stayed late for me to pick it up. Very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would reccomend!
Repair Quality - 5.0/5.0 -
vehicle was delivered as expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got to meet two of the nicest people working at this location. Awesome people skills
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe Baker did a great job taking care of us.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and communicative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Positive experience all around
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was completed timely and everything looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were completed timely and the work was quality. The car looks great. Also the staff at Caliber were very friendly and accommodating.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with CALIBER and the staff professional and friendly
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very friendly and professional. I have only driven for 10 miles but everything seems to be working like new. The exterior repair is perfect. You cannot tell what was damaged and what original. Thank you.
My Experience - 5.0/5.0 -
Service writer was knowledgeable and helpful I was frequently updated during the repair process Staff is polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joe kept great communication with me during the whole time and I was impressed with the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I NEED someone to help me re-set the Dashboard settingd
My Experience - 5.0/5.0 -
The repair was great. The customer service was horrible. I gave my number phone to contact when turning my car in at your location in Jacksonville. Never got any update or communication. I had to call every week to get an update. The car was transferred to your St Augustine location. I called twice in March to get an update and the girl who spoke with was annoyed that I called. It took 40 days to fix the car. We found out when the car was ready that you had the wrong phone number. You had my phone number from 10 years ago. Had I not called the car would have just sat there. I finally got a text from you when I had picked up the car. 4 phone calls and 40 days later car was fixed.
My Experience - 5.0/5.0 -
Great communication, great customer service, first class server and care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from the first phone call to the moment I walked in the door. Updates, communication and completion time as well as work done was top notch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Most other body shops wash the car when the job is complete. Our car was not clean? Maybe that is not calibers policy?
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done ! Joe was excellent perfect communication