Caliber - St Cloud

4.9 (4,418reviews)
98%
1470 Tilestone Rd,  St Cloud,  FL  34771

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,418)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that their vehicles were returned looking brand new, with repairs exceeding expectations. The team was widely recognized for exceptional communication, providing regular text and phone updates throughout every stage of the repair process. A recurring positive theme was that repairs were completed ahead of schedule, which customers greatly appreciated. The friendly, welcoming, and knowledgeable staff created a stress-free experience, even in difficult post-accident situations. A few customers noted minor issues such as small parts being missed or cleanliness concerns, reflecting areas customers themselves mentioned for improvement.
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"... an outstanding job restoring my vehicle, and the quality of workmanship exceeded my expectations. The repairs were completed professionally, and my ..." Read more
"After the repair on my truck it's looks like new very happy with the results."
"My car was ready when promised, the repairs are perfect! The staff was amazingly friendly and helpful, keeping me informed of repairs along ..." Read more
"Several days earlier."
"My car was ready for pick up 4 days prior the estimated date. Very happy with that."
"... friendly and kept me updated throughout the process. They finished the repairs ahead of schedule, and the craftsmanship is perfect. A truly hassle-free experience. I wont go anywhere ..." Read more
"... vehicle repair service was impressively fast; they returned it ahead of schedule and kept me constantly updated on the repair progress via text message." Read more
"Yes they communicated every step of the way and ensured I was always updated and no surprises either they were extremely straight forward"
"... I was kept well informed throughout the process. Communication is key to a happy customer, which is exactly what I am." Read more
"10/10 – Highly recommended! They kept me updated throughout the entire process with regular progress reports, worked incredibly fast, and maintained a well-organized, ..." Read more
"... that the CRV was ready before the estimated time. The communication throughout the wait was appreciated." Read more
"Great communication"

My Experience

Took a bit longer than I expected but the repair was excellent

My Experience

Great experience and automotive outcome.

My Experience

Rich was very responsive and helpful.

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Repair Quality

Customer Service

My Experience

I had a great experience with Caliber Collision from beginning to end. The team did an excellent job handling my vehicle repairs, and I truly appreciate the professionalism and quality of their work. I especially want to recognize David, who was absolutely wonderful throughout the entire process. He kept me informed, communicated consistently, answered my questions, and made sure I was updated every step of the way. Having someone who takes the time to communicate and genuinely cares about keeping you informed makes such a difference, especially when dealing with the stress of an accident and repairs. Thank you, David, and the entire Caliber Collision team for making this experience such a positive one. I would definitely recommend them!

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Customer Service

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Repair Quality

Great job, everything looks perfect like if no damage was done (:

Customer Service

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Great service. Repair was fast. Loaner car was coordinated well. Updates were given and I didn’t have to do anything besides drop off and pick up my car. Will continue using caliber for any collision repairs I may need

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Customer Service

My Experience

Very good

My Experience

The car looks great and received sooner than expected. Appreciate Rich keeping me in the loop.

My Experience

Great

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Customer Service

My Experience

Excellent service. Very professional. They keep you updated on the process at all times Highly recommended

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Specially Jeff

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Returned Clean

My Experience

Great experience second time around also

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Todo el tiempo

Repair Quality

Muy buen servicio…Muy agradecida…DLB

Customer Service

Muy buenos

My Experience

The costumer service and the work was great.

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My Experience

I was more then satisfied from the moment I dropped my truck off sandy took very good care of me and everybody was so nice also want to thank Rich for taking very good care of me he kept me updated on the work that I was getting repaired also want to thank David that did the paint work he did a great job everyone was very nice and took very good care of me yes I would give everyone a 10 or more and would recommend anyone to take there vehicle to caliber for repairs I just want to give another big thanks to everyone that took care of me

My Experience

I feel comfortable and satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean