Caliber - St Cloud

4.9 (4,234reviews)
99%
1470 Tilestone Rd,  St Cloud,  FL  34771

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,234)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular text and phone updates that kept them informed at every step. The timeliness of repairs frequently exceeded expectations, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism and friendliness are repeatedly commended, with customers appreciating the thorough explanations of repair processes and the attention to detail in workmanship. The quality of repairs is consistently described as excellent, with many noting their vehicles looked brand new upon completion. Several customers mention the added value of vehicle cleaning services and the seamless coordination with rental car companies. The warranty coverage and lifetime guarantees on work performed provide additional customer confidence. Multiple reviews indicate strong likelihood of recommending the shop to others and returning for future needs.
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"The vehicle looks brand new! Everyone did an awesome job!"
"Our car was not only clean, but looked perfectly brand new"
"Definitely 10. Vehicle looks like it was never involved in an accident."
"My experience was positive from start to finish!"
"It was repaired earlier than expected."
"It was ready a few days prior."
"Actually, it was completed ahead of schedule"
"Earlier"
"Even before they said."
"... that the CRV was ready before the estimated time. The communication throughout the wait was appreciated." Read more
"I was updated via text during every step of the process so I never had to guess what was happening."
"Great communication through the entire process!"
"Tha amount of communication was great. I never questioned where in the process we were. Delivered early!"

My Experience

Very helpful group of people from start to finish. Rich was on top of taking care of any questions I had and making sure things were done to my expectations. They kept me updated with the whole process and completed the job quicker then I expected.

My Experience

Excellent service. Friendly staff

My Experience

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Customer Service

My Experience

From the 1st phone call to the prompt repair I was kept informed about my repair. I highly recommend the professional service at Caliber Collision.

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Customer Service

Outstanding customer service from 1st phone call to pick up. Very attentive and professional.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

For having to come to Caliber due to an accident which is already a stressful situation, this could not have been a more smooth experience. From start to finish, I was given constant updates and everyone that I dealt with was so nice and friendly. If I need another repair, I will definitely be back.

My Experience

Very good service.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Everything was fine but less than a week after , the bumper is already showing signs of detaching again

Returned Clean

My Experience

The service and quality of work was awesome. Brandon customer service was outstanding.

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Returned Clean

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They did a great job on my truck, I will recommend them, thanks

Customer Service

My Experience

I was happy that my vehicle was delivered on time and was neatly reassembled. Jeff, the adjuster, was very helpful throughout the repair process and kept me informed every step of the way. I also appreciate the front desk staff for their excellent assistance and for helping me arrange my rental car. Overall, I had a great experience and am grateful for the professional and friendly service.

My Experience

Jeff was very informative and helpful throughout the process

My Experience

Fit and finish back to factory specs. David very helpful and kept us informed throughout a relatively quick start to finish process. We appreciate his extra attention to the small details.

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Wish 11 was a choice. Great experience. Thank you, David

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Returned Clean

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To good not too

Repair Quality

Easy to work with

Customer Service

Very friendly

Returned Clean

My Experience

Branden did a fantastic job fixing my car bumper.

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Customer Service