Caliber - St Paul - Midway
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber got me together, quicker than expected and kept me updated throughout the process!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work looks great! I’m thankful my car is back to normal.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Apparently they kept getting sent wrong or damaged parts. Repair took a really long time.
Customer Service - 2.0/5.0 -
Not a lot of communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great work
Repair Quality - 4.5/5.0 -
Great service, great people They did awesome work cant even tell anything was wrong. Backed up with lifetime warranty on their work is great. Paint job was pretty good although their seem to had some tiny particles came and stuck on the material while it was being painted other than I am very satisfied with the work that was done.
Customer Service - 5.0/5.0 -
Great people
Returned Clean
My Experience - 0.0/5.0 -
Jake did an incredible job keeping me informed about the process and anytime there was a delay or new update. He sent texts made calls and made sure that all the parts that were questionable got replaced! Jake handled my claim with professionalism, addressed all my concerns. Took care of the minor details the insurance left out or didn’t want to replace he took the extra steps to let them know it was needed and it was necessary! If there is only one thing I can complain about is that I need to return to be recalibrated and some onboard safety sensors that need to be repaired! Other than that it looks great! Jake needs a raise!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Jake is great to work with! He understood what I needed and what had to be done kept me informed and updated with all the twists and turns
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the excellent service. Caliber kept me up to date with everything about their progress on my car, and the car looks brand new! I would definitely recommend Caliber to anyone seeking collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They were great. The process was extremely easily and had great communication throughout. They even cleaned my floor mats!
My Experience - 5.0/5.0 -
The whole incident was traumatic to me, even though it was probably routine to the Caliber staff. My thanks for her friendly facilitation and to Jake for his expertise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Y'all were nice enough, but I shouldn't have had to wait a month of not knowing what was going on. You're getting compensated well for your services, pickup the phone and make a call or send a text or an email, you have ALL the ways to contact me.
Repair Quality - 5.0/5.0 -
Repair was great, though, to be honest it didn't really require a body shop. Nevertheless, repair was completed with oerfection
Customer Service - 2.0/5.0 -
When I was in contact, particularly in person, Caliber staff were great. There was however a long time of no communication between the time I got the estimate and the repair was completed. Literally NO call to let me know what the estimate was. NO communication that the part had been ordered. NO call that the part was in the shop. I had to call wondering why I hadn't heard anything and was then informed I could schedule the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Poor communication, took x2 as promised, and left the car with manual child lock on.
Customer Service - 1.0/5.0
Likely to Recommend - 0.5/5.0 -
I took my 2019 Highlander at a Caliber in Texas. They somehow got paint on the battery connector. The electrical system in that car would randomly shut down while I was driving. I took my 2025 Highlander to Caliber in St. Paul and they fixed the wrong thing and messed up the sensors.
Repair Quality - 1.5/5.0 -
They replaced the lower bumper instead of the skid guard. Now the rear sensors could not be calibrated. The car is constantly giving me alerts and warnings that the rear sensors aren’t working. All the sensors where working when I dropped my Highlander off. I’ve contacted Caliber about replacing the skid guard. The manager hasn’t responded. Caliber said they cannot calibrate the sensors and should be done at the dealership. Which is more legwork for me.
Customer Service - 3.5/5.0 -
They were kind and listened to my assessment of the final results. The employee saw and acknowledged the work that had not been done. They replaced the lower bumper instead of the skid guard. I believe this is what messed up the rear sensors. He assured me they would order the correct part and contact me. I picked up my car last Thursday, 4/16. I left a message with the receptionist Tuesday, 4/21. I have not heard back from Caliber.