Caliber - Stone Mountain

4.8 (2,719reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,719)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Caliber is always the BEST at what they do! Andy was amazing and the front desk made me feel at home! This is place brings ease to a not so comfortable situation in car repair.

Customer Service

During previous incidents Caliber Collisions has never disappointed in the overall service, quality and professionalism offered suring our times of discomfort. Thank you.

My Experience

I really love working with Andy. He thoroughly explained everything that needed to be done and what was done. I definitely will bring my car back when I need repairs.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vehicle looks just like I had it before the repairs.

Customer Service

Great service! Explained the process and everything very well.

My Experience

The team was super nice and knowledgeable and efficient!!

My Experience

Amazing Staff! Shoutout to Maurice

Likely to Recommend

Repair Quality

Customer Service

Amazing!! Maurice was awesome & this process wasn’t long at all :)

My Experience

The service was great, and had a quick turnaround on the repairs. 5 stars hands down.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

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Customer Service

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Repair Quality

None

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The job was done right and on time

Customer Service

None

Returned Clean

Likely to Recommend

Smooth process

Repair Quality

Entire process easy to drop and pick up. Car looked like new

Customer Service

Nice and friendly

My Experience

They did a great job on my car and finished ahead of schedule.

My Experience

Maurice was very professional. He also kept me informed on the repairs while my vehicle was being repaired.He walked me through the repairs and show me how everything that was fixed was back again operational.

Likely to Recommend

Repair Quality

Maurice was very professional and knowledgeable.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the first time I called, Chantelle provided great customer service on the phone, and then Ezequiel was very friendly and professional. When I was to pick up the car, he noticed a spot that needed to be buffed that delayed my pick up by one day, which was fine. I wanted it to be perfect. When I arrived to pick it up the next day, there was another slight imperfection in the paint and again it was buffed perfectly and looks beautiful. I appreciate the technicians who made my car look so beautiful again, and I appreciate Ezequiel’s attention to detail and over and above friendly and professional customer service.

Likely to Recommend

Repair Quality

I already submitted the survey, but happy to do it again because Chantelle at the front desk was always friendly and professional when I called, and Ezequiel was also incredibly professional and friendly throughout the process, once to delay my pick up because he noticed something that needed to be buffed, and then when I arrived and saw one more location that needed to be buffed (because sometimes sunlight hits things differently), he quickly got it buffed again. Special thanks to the technicians who handled the repairs and paint job as well. It looks fantastic!

Customer Service

See previous comments. Special thanks to Chantelle and Ezequiel, whom I met.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service. I was kept informed of the status of my vehicle during the whole process and was given a clean car.

Customer Service

My Experience

Friendly, helpful, skillful and professional. 👌

Likely to Recommend

Repair Quality

Friendly, skillful and professional.

Customer Service

Returned Clean