Caliber - Sunnyvale East

4.7 (3,060reviews)
94%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,060)

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nice people, easy to work with, good work

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My Experience

It's great service! I am satisfied for the kind, quick and effective work.

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Justin and Danny were awesome!

Customer Service

Justin and Danny went above and beyond!

My Experience

Danny was 100% professional and went above and beyond to provide an outstanding customer experience. He kept me posted of any developments and answered my questions thoroughly. My truck came out looking great. Thank you Danny & Caliber Collision.

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My Experience

Great Service. Very Responsive. And answered my smallest question! *AND* I got my car back early. Great service by Sunnyvale & Mt View office.

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I would definitely recommend Caliber Collision to a family member and friends.

Repair Quality

Workmanship is outstanding!!

Customer Service

Customer service was outstanding. Very knowledgeable, professional and extremely patient to the customers needs.

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Returned Clean

My Experience

Door window needed to be re fixed, kept slipping and was not installed correctly Fuel gage not working Completely horrible service Delay in getting car to me My rental got taken away because they said my car was ready and I came back twice to resolve issues and they still have not been resolved. Denied responsibility and told me to take my car home and come back on Monday. Uneducated on what the issues were and there was no proper quality check. Tape not removed after painting and car was dusty. All radio stations changed. A third party shop did some service and when I pointed out issues before I left, they denied that they were related. My car broke down on the highway. Needed to get towed for 230 dollars. I had to call the police. The fuel gage was not indicating properly which I told justin about before I left. He said the car was safe to drive. I could only fill 5 dollars worth of gas at the gas station and the indicator still read empty. I drove right back and they said to bring it back on Monday after thanksgiving. My car completely broke down and eventually it wouldn't even start. The cops had to push my car off the highway. I have incurred huge expenses on my part as well as complete inconvenience to my family having to pick me up in the middle of the night while I was left stranded with a faulty car.

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Really impressed with the customer service. Justin and Danny took really good care of me.

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overall great given the circumstances

Repair Quality

Justin was a great help throughout the process. The only downside to the process was when I got the car back there were food stains in the backseat that were definitely not there before. Whoever was actually making the repair was not careful about making a mess.

Customer Service

Justin was great

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean