Caliber - Sunnyvale East

4.7 (3,060reviews)
94%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,060)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the good work as always!

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My Experience

Danny was great to interact with. He explained everything pretty well and finally the repairs came out extremely well.

My Experience

I called the office to inquire about getting an estimate after my car was in an accident. The receptionist was extremely kind and attentive and set me up with something later that day! When I arrived in person, I met with Justin Bliss. I was nervous as I wasn't sure how the process worked, but he explained it all and made me feel so much better. I also really appreciate the receptionist, who let me know that the rental car companies can sometimes pick me up in a shuttle if I ask. When I dropped off the car, she personally called to let them to know to send it for me. I was delighted to find that updates were being sent to my phone. It was a great relief to know everything was right on schedule and that they cared enough to let me know! I called twice to ask a question, and Justin himself took the call and spent the time answering them. On the day of pickup, I called to let them know that I was running a fever and wouldn't be able to make it to pick the car up for a day or two. Imagine my surprise when they called back and offered to drive the car to my home a few minutes away. I cannot thank Caliber Collision enough for their kindness and willingness to go above and beyond. A giant thank you to the entire team. If I or anyone I know is in an accident, I know who I will recommend they take the car to. =) All the best, Jessica

My Experience

very nice ,JUSTIN .He give me the car ahead of scheduled time

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My Experience

Likely to Recommend

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My Experience

I really liked how you were giving me timely updates on the whole process. My point of contact Justin was very informative and kept in touch on a regular basis.

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will be recommending everyone I know to Caliber Collision and writing an awesome yelp review.

Repair Quality

My car came back better than it was before my accident. A big thank you to Justin for all the attention he gave to my car and to the team who repaired it. I ended up having two claims completed instead of just the one because of how great the customer service was.

Customer Service

Justin provided excellent customer service. Way to go Caliber Collision for having him on your team!

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Repair Quality

Awesome professionalism and timely delivery

Customer Service

Returned Clean

My Experience

Working with both Justin and Danny has been great. They keep me up to date with the repair process and I always trust that when our vehicles are repaired we will be completed satisfied.

My Experience

Justin was awesome. He went above and beyond in making sure I received a great customer experience. He let me know what was going on the entire time. I didn't have to call him because he continuously called me and let me know about even the smallest update. He also noticed a few additional things on my car that needed to be fixed, made me aware of them, and fixed them. Also, because of his great customer service, I not only had my car repaired for the one current claim, but while it was still in the shop, I had him do another repair on my car for a separate claim I hadn't dealt with yet. The repair job was great too. I sincerely appreciate all of the work that everyone behind the scenes provided as well to get my car back in shape. I will be referring everyone I know to Caliber Collission, and posting an awesome review on yelp. If I ever need another repair job done on my car (hopefully I won't!), I will be coming back.