Caliber - Sunnyvale East

4.7 (3,060reviews)
94%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,060)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin was professional & courteous from the moment I showed for an estimate to the time I picked up my car. He kept me in the loop the entire time which I greatly appreciated. Not that I want to make it a habit to visit a body shop, I would not hesitate to call on Justin again, should the need arise.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was impressed by an excellent customer service and communication with this office.

Likely to Recommend

Repair Quality

Great service, great people!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Danny helped us loads. Especially because i really striggled with the complicated insurance polcies. He made me feel vwry safe about getting the best service for me. Great!

Likely to Recommend

Repair Quality

the only complaint I have is the feedback! I already rated the nice man who helped me, I was on holiday and i kept getting texts, emails, etc for feedback. i saved this email because i wanted to do it upon my return but i was bombarded with requests for feedback throughout my holiday! very annoying!

Customer Service

Returned Clean

My Experience

My Experience

Danny was my representative. He was great to work with and kept me informed every step of the way. Caliber did a fantastic job and got the car back to me TWO FULL DAYS before promised. Outstanding!

My Experience

Justin kept me updated and was thorough in every aspect from the completion of my cars repair to customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From step 1 to 10, everything was great. Service, speed and QUALITY were the keys to my happiness Joseph Fritton

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so professional and knowledgeable. They took care of everything in a timely manner. Justin, manny and Danny were great.

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

Customer service was great

My Experience

My Experience

Staff were professional in handling my situation. Job was done expeditously. Was satisfied with the results. Excellent customer service. Job well done!!!!!

My Experience

My Experience

I will mention my comments in points: 1. Service was really great - from excellent receiving the clients to, clearly explaining details about the damages, delivering the vehicle on time, reporting the status through text messages. ( Thanks Justin for doing all this ) 2. Vehicle was delivered the same as when taken out of showroom - thanks for the great body repair, excellent paint job it looks like brand new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I enjoyed the text message updates. Also, every person I interacted with was friendly and helpful!

Likely to Recommend

Repair Quality

Customer Service

My Experience