Caliber - Sunnyvale East

4.7 (3,061reviews)
94%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,061)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Caliber Collision went above and beyond. I dropped off a dirty and damaged vehicle and picked up a shiny and clean repaired car. Work came out great. Everyone there was super nice (Monica, Ana) and they even fixed some minor issues for me at no charge. Thank you team. Highly recommended them to my family and friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Monica was a delight.

Likely to Recommend

Repair Quality

Completely satisfied, staff took care of my needs.

Customer Service

My Experience

If there is a local Caliber Collision shop when I need a repair, I can’t imagine going elsewhere. Twice, now, years apart, I’ve had Caliber fix my car—both times, the repair cost less than I anticipated, was completed sooner than projected, and was invisible when completed. Thank you!

My Experience

Likely to Recommend

Yes, definitely will recommend

Repair Quality

Strong professional team. The entire job was performed in four days.

Customer Service

The car was restored to the original form

Returned Clean

My Experience

very satisfied for service to Enterprise rental car

My Experience

It’s very good and fast

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The only issue is with the windows after the car was detailed. The sticker was still on the front window when washed, so that section is still dirty. Also the inside of the windows are streaky, which is a distraction when driving at night.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service is excellent I liked it.

Customer Service

Returned Clean

Likely to Recommend

I've worked with caliber collision before and will continue to do so.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great service

Repair Quality

Customer Service

When we received our back it was spotless inside and out, staff was courteous and friendly. Great job!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice work. The repairs look great. Monica stayed in touch with me throughout the repair process.

Likely to Recommend

Repair Quality

Good quality repairs. Reused the headlamp without compromising the quality or appearance of the headlamp.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Maybe too many emails with little useful content. Better to be specific when you email a customer than to make a general statement like "we're applying the finishing touches." That doesn't tell me anything useful. All I want to know is "your car will be ready on x date" or "please call, we have a problem". But overall the customer service was excellent and the repair quality was excellent.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean