Caliber - Sunnyvale East

4.7 (3,062reviews)
94%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,062)

My Experience

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Repair Quality

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Returned Clean

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My Experience

Very happy with the repair. Car looks new! I am very glad with the final quote as it's almost same as the initial estimate. Car was also cleaned which I didn't ask for but very appreciate. Thank you for the great job!

Likely to Recommend

Repair Quality

Car looks new, price was reasonable, car was returned cleaned as well.

Customer Service

Periodically give email updates and closer to pick up dates, called me several times and made sure I got process updates.

Returned Clean

My Experience

Good job on repairing. Well communication through out the entire process.

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Repair Quality

Customer Service

My Experience

Everything was very thorough. The customer service was great, and I appreciated the timely updates on the repair process.

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Returned Clean

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My Experience

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Repair Quality

I brought in my vehicle for an assessment. The person doing so originally said the damage wasn't severe and they could buff it out. They did so and brought it back and said i was good. I pressed the issue as my vehicle is a lease and I was worried if there was damage they couldn't see from the outside I would be on the hook for it. I was told it was fine. I kept pressing the issue and while she looked it over she asked me if a crack on a piece of my rear bumper was always there. I repeated that my it had been replaced before and was brand new. They said I could get it replaced and I said of course I need it like it was before I was rear ended. A day after I dropped it off I was informed the damage was worse than they thought and a small piece of my bumper needing to be replaced turned into the shoe thing. Which means had I not pressed the issue my vehicle would have left unrepaired.

Customer Service

Returned Clean

My Experience

My Experience

Team was very kind, efficient and great at communication.

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Returned Clean

My Experience

Monica was great to work with! She was very kind and professional. Repairs were timely and really well done. I really appreciated how clean she left my car afterwards, even better than when I dropped it off. Thank you to the front desk staff (I am so sorry, I forgot your name!). She was very helpful and kind. Much appreciated to you both!

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Returned Clean

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Returned Clean

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Great work