Caliber - Surprise

4.8 (8,821reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,821)

My Experience

Justin was amazing. He took time to explain every detail and why parts were needed/fixed. Plus, the car was ready sooner than expected.

Likely to Recommend

Repair Quality

Customer Service

Justin was fantastic. His communication throughout the entire process was so appreciated. Justin was very thorough and made sure we understood the "why" behind what was being fixed.

Returned Clean

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Repair Quality

Customer Service

All turned out great

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Customer Service

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Repair Quality

Great service, and customer care!!

Customer Service

Returned Clean

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Customer Service

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My Experience

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Repair Quality

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My Experience

Professional service, updates on every service that was done on our car. Very satisfied! Thanks again

Likely to Recommend

Repair Quality

Very pleased they kept in touch with me through the progress of our car. Quality of work was excellent

Customer Service

Communication was great when I had questions

Returned Clean

My Experience

Justin was amazing. Communication was excellent and car repair was perfect!

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Customer Service

My Experience

Scotty was a perfect service advisor during this long, 5 week process. Kept me very up to date when different services were being done to my car. I also want to shout out Julian and Jordan because they were very helpful when Scotty wasn't available.

My Experience

The work quality is very good . After completion, the car was washed clean and the interior was vacuumed also. The car looked like a new one.

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Repair Quality

Perfect customer service

Customer Service

Top notch

Returned Clean

Customer Service

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Returned Clean

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Customer Service

My Experience

Everything from communication to the quality of the work done in my vehicle was outstanding. Justin went above and beyond to meet my expectations! .

Likely to Recommend

Repair Quality

Justin made sure i was in communication every step of the way. My vehicle came back to me better than i expected

Customer Service

My Experience

Experience was super easy and everyone involved was super friendly and helpful. Very pleased with the service they provided and very happy with how my vehicle turned out. Thanks to Julian who helped and provided step by step details throughout the whole process answering every question I had.