Caliber - Surprise

4.8 (8,850reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,850)

Likely to Recommend

Repair Quality

Customer Service

Once you get through the confusion with the call center and the operation of your local store, the system works smoothly. They did an excellent job, kept us informed and the finished product is currently in excellent shape. Thanks to our local dealer.

My Experience

Likely to Recommend

Repair Quality

Looks good.

Customer Service

No problems. Courteous sales group. Car was done when expected with no complaints.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Great professional company.

Repair Quality

Great service, perfect repair!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a great experience working with caliber collisions they we’re very consistent with their weekly update updates.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience from start to finish.

Customer Service

All staff were knowledgeable and personable.

My Experience

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Repair Quality

Customer Service

My Experience

The process was easy, fast and efficient

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks like new!

Likely to Recommend

Repair Quality

Customer Service

I’m very happy with how my car came out. Back to looking brand new. Brandon O is AMAZING he went out of his way dealing with this difficult insurance company. Brandon O always kept me updated. Can’t express how much I appreciate the work Brandon O put into my difficult situation with this insurance company. Thank youu!!

Returned Clean

My Experience

I appreciate the detail information the service manager gave in explaining the repair process. Brandon and Julian were thorough and exhibited excellent customer service and support. All the service staff were very friendly and kind, especially the young ladies at the front desk. Thank you for the timeliness in getting my car repaired and in excellent working order. Excellent value and quality for services rendered. I will use them again if needed.

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Excellent in updating the status of repairs. Excellent detailed information on the repairs. Excellent in making the customer feel valued. I will use them again if needed.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I would highly recommend Caliber service to anyone

Repair Quality

Highly recommend Caliber

Customer Service

Customer service was amazing ! Very professional and always willing to help

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean