Caliber - Surprise

4.8 (8,851reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,851)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs were completed early. Great job.

Likely to Recommend

Yes I would recommend this shop to family and friends.

Repair Quality

They finished all the repairs on the car one day early. Great job.

Customer Service

Customer service was great. They answered all of my questions.

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Jason was 100% top notch. Clear and constant communication to make sure I knew what was going on throughout the process. Everyone needs to be more like him!

Returned Clean

My Experience

I was very grateful that you were able to finish my car earlier than first quoted. I’m leaving to head out of state on Friday, and it made life much easier for me to just go ahead and pick it up. Thank you.

Likely to Recommend

Repair Quality

Everyone has been wonderful

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair to our Bronco Sport was excellent and all of the staff did a great job communicating our options and navigating us thru the process.

Customer Service

Excellent

Returned Clean

My Experience

Caliber did a great job fixing my car in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great customer service way better than I expected. Staff was awesome. Best experience I’ve ever had with a car related service!

My Experience

Very happy with the service that Caliber delivered. They kept me informed throughout the process via text and website, and even finished my car 2 days before expected. Fantastic service, would absolutely come back to them again.

My Experience

Wonderful staff, highly communicative, and great work! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for a job well done!

Customer Service

My Experience

Great customer service. Superb repair.

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Our third (unfortunately) repair done there. Always satisfied. Good jobs

Customer Service

My Experience

The service was amazing! The contact, Scotty, was very friendly and great about communicating. My car was also ready a day earlier than expected. This was my first time using Caliber, and I will 100% use them for any future needs.

Likely to Recommend

They did everything they could to make this as painless as possible. Friendly folks and excellent workmanship.

Repair Quality

Good communications and the vehicle looks like it was never in an accident. The paint matches perfectly.

Customer Service

Kept me well informed.

Returned Clean

My Experience

Everything was great! Entire process was seamless from start to finish.

Likely to Recommend

Repair Quality

Customer Service