Caliber - Surprise

4.8 (8,861reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,861)

My Experience

Great customer service way better than I expected. Staff was awesome. Best experience I’ve ever had with a car related service!

My Experience

Very happy with the service that Caliber delivered. They kept me informed throughout the process via text and website, and even finished my car 2 days before expected. Fantastic service, would absolutely come back to them again.

My Experience

Wonderful staff, highly communicative, and great work! Thank you!

My Experience

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Repair Quality

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Returned Clean

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Repair Quality

Thank you for a job well done!

Customer Service

My Experience

Great customer service. Superb repair.

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Repair Quality

Our third (unfortunately) repair done there. Always satisfied. Good jobs

Customer Service

My Experience

The service was amazing! The contact, Scotty, was very friendly and great about communicating. My car was also ready a day earlier than expected. This was my first time using Caliber, and I will 100% use them for any future needs.

Likely to Recommend

They did everything they could to make this as painless as possible. Friendly folks and excellent workmanship.

Repair Quality

Good communications and the vehicle looks like it was never in an accident. The paint matches perfectly.

Customer Service

Kept me well informed.

Returned Clean

My Experience

Everything was great! Entire process was seamless from start to finish.

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Repair Quality

Everything seems good the only thing I found was the KIA emblem was not put back on the front hood.

Customer Service

Returned Clean

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Returned Clean

My Experience

So satisfied with everyone who helped me with my vehicles repairs and found it repaired just like new. Thank you so much.

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Excellent shop to bring our vehicles for repairs.

Repair Quality

Very satisfied with the work and the staff.

Customer Service

Enjoyed my visit with these friendly folks.

My Experience

Great job guy’s Thank You

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Repair Quality

Customer Service

Returned Clean

My Experience

Brandon was very helpful and did what needed to be done

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Repair Quality

A damaged grill was noticed when I went to pick up my car. That is being ordered and I will be having it fixed when it has been received. I was assured of that

Customer Service

As long as the follow through is complete I will be very satisfied

Returned Clean

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My Experience

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Returned Clean

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Repair Quality

Brandon was awesome.

Customer Service

Returned Clean