Caliber - Surprise

4.8 (8,865reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,865)

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Brandon was awesome.

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Returned Clean

My Experience

Brandon was amazing. My vehicle was going to take alot of work. Brandon made that clear. He kept me updated at all times, even with the push backs. NOT Caliber's fault! I would recommend Caliber Surprise and Brandon anyone!

My Experience

My recent repair experience with Caliber Collision was fantastic from start to finish. The service advisor was always there to answer my calls, which made the whole process feel so smooth and reassuring. They finished the job sooner than expected, and I really appreciated how they took into consideration that I have a family and was relying on a rental car. They did everything possible to get my car done quicker, which made a big difference for us. The work itself was perfect—the paint job, the placement, everything looked flawless and exactly as it should. Overall, it was an outstanding experience, and I couldn’t be more satisfied. Please pass along a huge “job well done” to the entire team—I’m grateful for their hard work and care!

My Experience

Excellent customer service and communication. We are very pleased with the collision repair on our 2007 Ford Ranger.

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My Experience

They kept me informed at each step of fixing my car. The car looks great would highly recommend them.

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The car looks like new. The body shop did an awesome job. The only comments I have is the trunk latch needs adjustment, doesn’t close and latch easily. The car was sitting at the shop for around 6 weeks. If the decision to repair the car was made sooner, it wouldn’t have taken so long.

Customer Service

They were very professional! Gave me updates all the time.

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Easy to work with and they do great work

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Jason was great

Customer Service

Made everything easy

Returned Clean

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My Experience

You all did a great job.

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Great job on my Chevrolet

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It was good customer service.

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My Experience

The process was quick and easy. Julian was amazing and took great care of me.

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Great service, quick repair time. No complaints

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I was so glad that everything went very smoothly. Thank you.

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A very nice job. Thank you.

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Returned Clean

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I’d recommend Caliber to all the people I work with. It’s a wonderful convenience. It’s right next to our shopping Surprise in Arizona.

Repair Quality

It started off as a great Time to meet a new body shop unfortunately I needed their help. Just a touch rough through the middle. I thought it was taking way too long for this little Repair, but they finished strong car looks great and I’m very pleased with their customer service and the workday provided me. Thanks guys. I’ll be back.

Customer Service

It was a great experience. I’ll be back if I absolutely have to lol

Returned Clean

My Experience

My Experience

Caliber was so helpful with getting my car repaired Jason was so helpful always provided updates through the process and explained everything so thoroughly! very knowledgeable and all the staff were friendly and helpful

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Jason was absolutely amazing. He made everything so smooth and easy to get my car fixed. Thank you so much for helping me.

Customer Service

Jason was amazing. He was very helpful and knowledgeable and made it very easy to get my car fixed. He informed me through all the steps during the process.

Returned Clean

My Experience

My contact Scott was fantastic and walked me through each step. All repairs were taken care of!!! Thank you

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My Experience

Very much like the work you did And the help explaining work by Scottie Your clerk doing sign in and out was very good at the job Overall everyone did a great service to me

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