Caliber - Surprise

4.8 (8,865reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,865)

My Experience

Work on my 4Runner was done well and ahead of schedule. Easy process and good communication.

Likely to Recommend

Repair Quality

Great service! Good communication and my vehicle was completed ahead of schedule.

Customer Service

Returned Clean

My Experience

Counter staff and the adjuster assigned to me were great. Delivered vehicle on time and always kept me advised of the vehicles status.

Likely to Recommend

Repair Quality

Looks good as new.

Customer Service

My adjuster Julian and the front desk person were very helpful and professional.

My Experience

Everyone was very pleasant. I was kept aware of every step by text

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did such an excellent job on our van! Can never tell we were in an accident. everyone was very friendly. Thank you!

Customer Service

Customer service was excellent!

Returned Clean

My Experience

Brandon kept me informed on everything I needed to know. I give it a โ€œ10โ€

Likely to Recommend

Repair Quality

Brandon kept me well in formed on the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We were very impressed with the treatment and the job. Thanks much!!! Barbara & Fred Anderson

Customer Service

Itโ€™s. Ten!

Returned Clean

My Experience

Great service and you will be highly recommended๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‡ฑ๐Ÿ‡ท

Likely to Recommend

Repair Quality

Great service. Very knowledgeable and quick service.

Customer Service

Returned Clean

My Experience

Front end looked great

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

My Experience

Looks brand new Kept me informed on repair status Very friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the courtesy and continuous updates on the work on my car and they were a very wonderful team!!!

Likely to Recommend

Repair Quality

They were fabulous if I ever have any more auto bodywork need to be done I will take it to them.

Customer Service

They kept me up-to-date at every turn.

Likely to Recommend

Will definitely recommend Caliber. In fact It was my second experience. They fixed my wife's car.

Repair Quality

Very good work! They kept me in the loop with short progression reports. I love the rental pickup concept. It doesn't seem like a big deal but it takes one more thing off the customer's plate in a hectic time. Thanks guys for your great service ๐Ÿ‘

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Communication with me could have been better, I had to call twice to learn about what was happening.

My Experience

Great people to work with. They helped me each step through a difficult situation. They worked with the other insurance company, a rental car need,and a fast repair done in the promised time. Our vehicle looks like new again. Great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone from Jordan at the front to Julian making the repairs seamless, y'all are great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean