Caliber - Surprise
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Communication with me could have been better, I had to call twice to learn about what was happening.
My Experience - 5.0/5.0 -
Great people to work with. They helped me each step through a difficult situation. They worked with the other insurance company, a rental car need,and a fast repair done in the promised time. Our vehicle looks like new again. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone from Jordan at the front to Julian making the repairs seamless, y'all are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Continual updates on the status and delivered the truck clean and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job in explaining the work that was completed. The only issue is how we were informed of the status. We were told several times that the vehicle was to be done by a certain date and it was extended. But no reason why the extension. Not a big deal but when you up against a deadline for your rental car, it becomes more of an issue.
Likely to Recommend - 4.5/5.0 -
Great work. Looks like a totally new car.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for having my truck back sooner then the estimated time.
My Experience - 5.0/5.0 -
Jason was FABULOUS! Kept me informed the entire time & was extremely helpful with anything I asked or needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My rep was awesome!
Customer Service - 5.0/5.0 -
My rep was awesome!
Returned Clean
My Experience - 5.0/5.0 -
Julian was AMAZING! I am going to spread the word to anyone who needs vehicle repairs. He was informative, knowledgeable, and very kind.
Likely to Recommend - 5.0/5.0 -
Not only will I recommend to my friends and family. I will tell them to ask for Julian. Brittany and Jordan were also so sweet and friendly, what a great team.
Repair Quality - 5.0/5.0 -
Julian was great! Professional, friendly, knowledgeable, timely. I can’t say enough he’s definitely an asset to the company.
Customer Service - 5.0/5.0 -
Perfection !
My Experience - 5.0/5.0 -
Very good people to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was great from the communication to the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This shop is the best I have ever done business with. Jason's customer service is top notch. My repairs look make my car look brand new. Very quality work. And great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
Jason was super atentative go my needs and communicated go me on every step of the process. He was very friendly and professional. He also showed a very positive representation of Caliber.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You can tell the adjuster takes pride in his work, Thankyou!
Customer Service - 5.0/5.0 -
The person handling my repair and the front desk were both very helpful and kind, Thankyou!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still listening to some sounds I’m not sure if are related or not
Customer Service - 5.0/5.0 -
Julian was great and did his best to answer any questions I had
My Experience - 5.0/5.0 -
The process was easy and the shop did a good job fixing our vehicle. Julian the advisor was great! He was very professional and kept us informed throughout the entire process. Thanks!