Caliber - Surprise

4.8 (8,865reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,865)

Likely to Recommend

After a unfortunate accident the process at Caliber was very smooth. They are very professional,kind and I got my car back looking great. The store was clean and I liked the popcorn machine.

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Returned Clean

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Returned Clean

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George Gardner did an outstanding job of keeping me informed about the progress of repairs on the vehicle.

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Returned Clean

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Repair Quality

very good communication.job was done before estimated due date.

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My Experience

We were satisfied with all the process from bugging to the end and keppingg us informed of every step of the way thank you very much..

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

I really appreciated the great communication, both along the way and when I picked up my van. The work itself looks great! I'm very happy

Likely to Recommend

Not happy with the quality of the paint work.

Repair Quality

I would have to rate the workmanship pretty low. The body work was good. The paint did not match the original color, there is overspray on the door and there are flaws in the repair paint section.

Customer Service

I was kept up to date and well informed.

My Experience

The whole experience from start to finish was awesome. Walked in and was met by Caliber, Geico and Enterprise representatives. 1 stop shop! Rental was waiting for for me and I had no issues at all. Left my car for repairs and was updated daily on the progress. Thank you all! Great job!

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Returned Clean

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Returned Clean

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Returned Clean

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George was amazing and the whole crew there

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Likely to Recommend

Do believe quality shop and the end product was good but getting there was tough.

Repair Quality

Customer Service

was told numerous times I would receive phone call with updates. Found myself calling to gain insight on the completion. Also due to lack of inspection on parts (headlights) needed delayed the completion of the car resulting in missing promise date.