Caliber - Surprise

4.8 (8,849reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,849)

My Experience

Jayson provided excellent customer service. He called me several times to provide me with completion updates.

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Returned Clean

My Experience

My experience has been with Caliber has been great! The customer service that I received throughout my time with Caliber was top notch. George kept me informed the whole time & went out of his way to find a used headlight that would match the new one. I will definitely recommend Caliber. The repairs made it look like nothing had happened. The van was detailed to look brand new. Thank you so much for everything!

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My Experience

I am very impressed with professional conduct, efficiency and first-class service at Caliber Collision.

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I have already mention to several of my friends that Caliber Collision is the place to go for car repairs.

Repair Quality

Body work was perfect.

Customer Service

Customer service friendly and paperwork was perfect.

My Experience

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They called us many times to report where they were on the repair.

My Experience

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I accepted an appearance allowance and could barely tell where the imperfection was

Customer Service

Everyone who I came in contact with at the shop was very nice.

Returned Clean

My Experience

Looks good I am very pleased

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Returned Clean

My Experience

Really friendly customer service, every day let me know how things done, is great.

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My Experience

The best service I have ever had.thank you Jason Fisher! !!!!!!

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Returned Clean

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The moment I walked in the building everyone was helpful and amazing .They did an amazing job on my car it looks like brand new.

Returned Clean

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My Experience

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Customer service was great; however, I feel it is not necessary for so many updates.

Returned Clean

My Experience

Great service from dropping off my truck to picking it up.jason was on top of it all the whole time.

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Returned Clean

My Experience

Delivery of the job was delayed twice, once because the "technician went home". One of the reasons I went with Caliber is because of how long it would take to complete the job. 2 days became 3, then 4. I had to alter my plans at the last minute in order to get the part back from you. I also found 2 flaws in the paint where something gritty is embedded. I didn't notice them until I got home. They are minor, but they're there. On a scale of 1 - 10, I'd give you guys a 5

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My Experience

Jason was amazing. The attention to detail was second to none. Hopefully we don't have issues with our vehicle, but if we do, Caliber will again be our first choice.

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My Experience

Excellent service above and beyond expectations. Even buffed my headlights.

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My Experience

Jason and the entire staff were awesome especially Jason he went out of his way to keep me informed on my vehicle

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Returned Clean