Caliber - Surprise

4.8 (8,843reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,843)

My Experience

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Paint was sharp on one of the edges by the headlight and paint seems to be finished with a circular pattern not smooth

Customer Service

My Experience

Excellent work

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Excellent work they handled everything the right way and kept me informed every step of the way

Customer Service

Returned Clean

My Experience

Customer service was Outstanding. Really appreciated you guys keeping me informed every step of the way

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My Experience

Staff is friendly, professional, caring and very efficient. This shop has their act together and was easy to work with. Overall, far exceeded my expectations. Thank you.

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My Experience

Scottie was on top of the repairs and kept me informed during the entire process. Thanks so much

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My Experience

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It just took a long time to get my car back and I had to call to get communication rather than hearing from Caliber.

Customer Service

Returned Clean

My Experience

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Car repairs were completed in a timely manner and car looks good as new. Staff was friendly and kept me informed of status of repairs.

Customer Service

My Experience

The car was fixed early that expected

My Experience

Brandon was great! Went over the entire process and turn around time was quick.

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My Experience

I was very satisfied with the service provided by Caliber Collision, especially Brandon, who greeted and assisted me from the moment I arrived to drop off my vehicle. He was professional, knowledgeable, and thorough from the first time I handed him my keys. What I appreciated most was the confidence and reassurance he gave me throughout the process. He made me feel that my vehicle was in good hands and took the time to explain the quality standards behind the repairs, inspections, calibrations, and all the necessary steps completed before returning the vehicle to its owner. Knowing that these details were being carefully handled gave me peace of mind and eliminated any worries about leaving my vehicle behind. For that, I would like to thank Brandon and the entire Caliber Collision team for the excellent work performed on my vehicle, as well as for the outstanding customer service and friendly staff. I truly appreciate the care and professionalism that were shown throughout the entire experience.

My Experience

Everything was smooth and fast. Nothing but great communication.

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I was very happy about how quickly it took for my car to be repaired

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Brandon was thorough and professional.

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I had an issue with the insurance company but Brandon was courteous and timely with his communication and handled the situation professionally.

My Experience

Brandon did a great job with explaining the process for everything. Thank you to all individuals involved.

My Experience

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