Caliber - Surprise

4.8 (8,849reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,849)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service

My Experience

Likely to Recommend

Repair Quality

Extremely helpful and communicative staff. My car repair was done well and ahead of schedule.

Customer Service

Extremely helpful and communicative staff. My car repair was done well and ahead of schedule.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was friendly and very professional. My vehicle was done earlier than expected and that was a nice surprise. I really liked being able to drop off the rental car there and not the rental place.

Likely to Recommend

Repair Quality

Customer Service

Caliber did a great job on my vehicle and did it in a timely fashion. Friendly and professional.

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Repair Quality

Customer Service

My Experience

Brandon was very knowledgeable and explained all details about the repairs. Very helpful.

Likely to Recommend

Highly recommend this shop to friends and family

Repair Quality

Excellent communication

Customer Service

Stayed in contact thru the who,e process

Returned Clean

Likely to Recommend

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Customer Service

My Experience

Did a great job

My Experience

My Experience

Everyone there was very professional, friendly, and helped us out tremendously. Plus our car looks brand new. Everyone did a great job.

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Customer Service

My Experience

Professional in all matters! We have told many of r friends that Caliber Collision is the only place to go if needed. We r so pleased with the finished product . Thank you so much!!😊

Likely to Recommend

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Customer Service

My Experience

Brandon was great, knowledgeable and responsive. Outstanding work, completed ahead of schedule and looks perfect. Daily texts were awesome and customer service top notch.

Likely to Recommend

Repair Quality

Great service, looks good - thank you Brandon!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Julian took over for Scotty and did an outstanding job!! I find it hard to believe that my car looked like it was brand new when it was retired to me.

Likely to Recommend

Repair Quality

EVERYTHING was perfect except the trunk doesn’t seem to have been fastened down properly as the NOISE level on the back rear side has a lot of wind noise coming through it! I’ll give you a call later on as I need to get State Farm’s opinion first. Charlie

Customer Service

As I noted earlier the work was 4.0 except for the noisy rear end!

Returned Clean

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My Experience

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

In such upsetting conditions as the collision, it took away the stress to be totally taken care of! From the moment I was greeted , details for repair and the moment I was escorted 8 days later to my beautifully repaired car, the relief and all details so carefully and perfectly kept me at peace and confident of excellent performance.

Likely to Recommend

Repair Quality

Excellent experience

Customer Service

My Experience

Working with Caliber was convenient and efficient. All of the staff are courteous and thorough in their roles.