Caliber - Surprise

4.8 (8,849reviews)
95%
13209 W. Bell Rd,  Surprise,  AZ  85378

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,849)

My Experience

Caliber Collision and their team made the whole accident experience easy. They took care of everything for me. They always have a smile and encouraging words. Thank you so much!

My Experience

Likely to Recommend

Repair Quality

Great service. Brandon is #1!!!

Customer Service

Returned Clean

My Experience

It seemed to take a very long time. I understand there were part issues but I wish they had been communicated super fast.

Likely to Recommend

Repair Quality

Customer Service

Part delays were not always communicated timely causing completion dates to move.

My Experience

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Repair Quality

Fast

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very professional & helpful with all my questions

Likely to Recommend

Repair Quality

Customer Service

Scottie was great to work with.

Returned Clean

My Experience

Your company is amazing. Your office manager was extremely comforting and very professional. Julian was professional and very thorough, explaining what needed to be done. We felt very comfortable with your staff, as we left our brand new car for repairs. We received regular texts updating the process of repairs. You should be very proud of all of your staff. Thank you from the bottom of our heart. The McNally's

Likely to Recommend

I will refer friends and family. Very impressed with this business.

Repair Quality

The car looks amazing. Very professional repairs.

Customer Service

Staff is very efficient and professional. From the minute you walk in, they are attentive and very helpful.

My Experience

Likely to Recommend

Repair Quality

Very polite

Customer Service

Very polite

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people at Caliber Collision are friendly and helpful. The job was done on time and the outcome was exactly what was described to us. We are satisfied with the results.

Likely to Recommend

Definitely

Repair Quality

The job was done well and on time. Staff were friendly and accommodating. I appreciated their keeping me posted via text messages.

Customer Service

Same as before

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The personnel at Caliber Collision were very professional and I am Very pleased with the the repair job they did with regard to our 2025 Mazda CX5

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Once you get through the confusion with the call center and the operation of your local store, the system works smoothly. They did an excellent job, kept us informed and the finished product is currently in excellent shape. Thanks to our local dealer.