Caliber - Sylmar

4.9 (2,304reviews)
98%
12201 San Fernando Rd,  Sylmar,  CA  91342

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,304)

My Experience

The ONLY request I would make from Frank (my tech) is slow down a little when you speak to your client. Because when you speak super fast all that is going to happen is you will need to repeat yourself and that defeats the purpose. Other than that you 10 stats from me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good and fast service. Frank was very accommodating and pleasant

My Experience

Frank was very friendly, informative and helpful. I got my car back in less than 48 hours. Your team did a great job! Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys were 100% professional and very understanding with the situation. The Constance reassurance and the way you guys really care made this a process a lot more painless. Thankyou so much for all the work. My car is back to perfect!!! I will always recommend your shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rey and the crew at your shop did an absolutely superb repair of my Chrysler Pacifica. It looks like it just came off the showroom floor. I really appreciated the update messages they sent on the progress of repairing our car. What a great concept to keep your customers aware of the status of your work! Sharon and I could not be happier with the results of your work!! I will certainly pass on to my friends the great work that we experienced. Al Durham Jr

Likely to Recommend

I am already telling my friends and other shop owners about the excellent work Caliber Collision performed.

Repair Quality

Rey and the staff at Caliber Collision, Sylmar did a fabulous job of repairing our Pacifica. It looks like it just came off the showsroom floor!

Customer Service

The staff sent a text message each day outlining the progress of the job. I knew exactly what was happening step by step.

My Experience

We had the pleasure with working with Frank Rosas, who provided us with excellent service and up to the minute updates. My car looks beautiful. Thank you for a job well done,

My Experience

The staff is awesome. They were always very pleasant, happy & nice making it a pleasure to meet them.

Likely to Recommend

No problem

Repair Quality

Love the way my truck looks...

Customer Service

Very professional

Returned Clean

My Experience

Car was done on time and clean when i recieved it. I was always kept in contact with in regard to repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything about my experience with Caliber was positive and the staff seemed very professional. I was extremely satisfied with the results of my car, it looks as if nothing even happened to it.

My Experience

Everything with the repairs is fine except the didn’t fix my turning signal & they said they would. Other then that everything else is perfect

My Experience

Well done! Very satisfied with the work.

My Experience

This was the best car related repair experience I’ve ever had. Great communication, customer service and quality of work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was satisfied with the amount of time that was worked on my car and very satisfied with the work on my vehicle, as well as being informed by Rey Solis every day about my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire process was seamless. From the receptionist, to the facilities, to the actual repair work... It was all amazing. Great work!

My Experience

I’m really satisfied with the work and customer was great

Likely to Recommend

Repair Quality

I was really satisfied with the work and customer service

Customer Service

Returned Clean

My Experience

Im very content i crashed because now i have met frank. Thank you natasha and amanda for being so kind. Great service.