Caliber - Temple Ih-35

4.8 (6,830reviews)
96%
5710 South General Bruce Drive,  Temple,  TX  76502
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In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen
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Reviews (6,830)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including daily text updates and regular progress notifications that kept customers informed throughout the repair process. Timeliness is a recurring highlight, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. The staff is widely described as friendly, professional, and courteous. A small number of customers noted areas for improvement, including cleanliness of vehicles at pickup, occasional parts or scheduling delays, and isolated quality concerns such as panel fitment or missed items - all shared directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"The repairs were absolutely perfect. Can't even tell there was any repair. Totally satisfied."
"Unbelievable customer service! Outstanding repair work! Seamless communication! We will always use Caliber Collision. Cant recommend ..." Read more
"The repair work itself was fantastic, top quality craftsmanship. However, the scheduling and process ended up costing ..." Read more
"The team was Fantastic and worked extremely quickly and professional to get my vehicle back to 100%"
"... communication was most appreciated! Throw in, the quality of the repair was super!" Read more
"Car was completed 4 days ahead of schedule. So far the work looks great."
"It was done several days early and that was awesome."
"Completed well ahead of schedule."
"They were prompt and quick with their repairs, communicated with me every step of the way and returned ..." Read more
"Everything was taken care of in a timely manner and was really happy with the service I was provided"
"I have never been to a body shop with such excellent communication, They completed the work quickly and did a great ..." Read more
"From the day i delivered my vehicle to you I was kept Informed daily of the progress of the repairs. You delivered my vehicle back to me days before ..." Read more
"They were prompt and quick with their repairs, communicated with me every step of the way and returned my vehicle on a timely manner. They ..." Read more
"Communication and status updates were amazing! Thank you."
"Keeping the customer informed about the status of their vehicle is well valued. It would be an excellent service ..." Read more

My Experience

Jeff was on top of it and did an amazing job

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

I loved how much I was informed of the process of our vehicle. Also my questions were answered immediately. Very good experience!

Likely to Recommend

Would recommend any and everyone.

Repair Quality

Very satisfied with our service and vehicle. Martin was really great with all of our concerns and questions.

Customer Service

Very pleased.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m very impressed by the quality of work and service. Martin is great.

My Experience

Excellent work performance froendly honest and well informed during repair process.

My Experience

The repair was completed much sooner than I expected. The staff was friendly and professional. Antonio Arredondo was very patient and answered all my questions. A job above and beyond by all!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communicated about status of car as it moved through different steps of repair, car was finished 3 days early and all situations were handled in an effective manner . Would highly recommend.

Likely to Recommend

Repair Quality

I appreciated it that they kept me updated all through the week while the car was in the shop.

Customer Service

Good customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

One of the plastic parts from my back bumper keeps popping off

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My repair looks great! The communication throughout the whole process was very informative and my car was completed on the estimated date given.

Likely to Recommend

Repair Quality

Great service, communication and repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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