Caliber - Temple Ih-35

4.8 (6,837reviews)
96%
5710 South General Bruce Drive,  Temple,  TX  76502

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (6,837)

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overspray missed and later corrected.

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Perfect color match

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Great communication

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See my previous comments.

Repair Quality

The cover for the battery under the passenger seat not installed. It was sitting on back seat. Front Passenger door molding not installed correctly, vibrates. Will take to Jeep dealership to install correctly. Had to point out three issues when I picked up truck. They did remove dent that wasn't fixed. Bottom line - very poor QA/QC.

Customer Service

Called a couple of times for status of vehicle. The Caliber computer system said the truck would be ready the 7th, while the service representative said the truck would be ready three days earlier (Monday vice Thursday). The system was correct much to my dismay. Also the repair center would provide information to my insurance company that the vehicle was ready when I called the representative told me it was not ready. Again poor customer device.

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Great Service and Fast too!!!

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The two things they were supposed to fix we done incorrectly.

Repair Quality

The repaired/replaced bumper is shiny dark gray on a black truck. The bumper on the front (original) is flat black. The door was not fixed properly. The wind damage was more severe than just the dent.

Customer Service

Didn't deal with them myself, but they promised my boyfriend that my truck would be complete at a certain time and that they would give him a call. Neither happened.