Caliber - Temple Ih-35

4.8 (6,836reviews)
96%
5710 South General Bruce Drive,  Temple,  TX  76502

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (6,836)

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My car looks great!

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Great team!

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wish it wouldn't have taken a week after the estimate was given to start the work on my car.

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Local receptionist always seemed rushed but cordial, and not always helpful. We recieved 1 call after a week to tell us our vehicle needed parts to be ordered, and the vehicle should be done by the next monday or tuesday. Monday came and went without a call, so I called Tuesday requesting a status and was told they would get back with me within the hour; I did not receive a call back. I called again on Wednesday was told the vehicle was getting final inspections and then would be given a wash but they needed to check to verify, and was told they would call me back when it was done; again, did not receive a call. I called Thursday and the vehicle was ready for pick-up. At no time was I given a call to inform us our vehicle was finished. The gentleman I worked with was always friendly, he just didn't always follow through with call backs; on his behalf, the shop was extremely busy with a recent damaging series of hail storms.

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Work done was great

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Friendly, always ready to answer my questions. Did not keep me updated.

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I called 3 days straight to find out the status of our vehicle after 2 1/2 weeks in the shop to be promised a call back each day; the call never came. I was dealt with cordially however, but wish Calibur Collision would follow through with the calling especially when the vehicle was finished! When I picked-up the vehicle they did apologize for not getting back with me.

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work lack attention to detail and office appeared to be a little unorganized.

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Repair looks great but they did not attach gas cap and when I opened gas door it broke the spring

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