Caliber - Thornton - Grant St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You have awesome people working there.Shout out to Kelly for being so kind and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All were kind, friendly and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Honda CRV turned out perfect! Everyone I encountered at Caliber Collision was friendly and helpful and it was a great experience! Thankyou!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! Very friendly and my CRV looks perfect! Good job, Thankyou very much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept up to date really well, I knew several times a week what was occurring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Lack of communication from caliber collision. Repairs were not completed when I was told. Tech did not check parts before starting to repair the vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I intially brought the vehicle in for repair about 1 hour early and was told rudely to leave and return at my scheduled time. I would have politely and patiently waited. I have never been treated more rudely and will probably never use a Caliber Collision again as a result.
Returned Clean
My Experience - 5.0/5.0 -
We haven’t seen the car yet but the service has been very good.
My Experience - 0.0/5.0 -
It took two months to fix my car (9/6/19-10/28/19). Way too long for a deck lid and a bumper cover. Then I get it back and the body panel lines are obviously off. Pearl white paint doesn't match. Weatherstripping around the trunk is still ripped from the accident. Tami had no answers to my questions along the way. Craftsmanship was below poor standards if not there at all. Now I'm afraid to take it back for touch up work because you'll take three weeks to put weatherstrip on my car. Very bad experience, I will not recommend you shop to anyone and will highly encourage people not to use you.
Likely to Recommend - 0.5/5.0 -
No. I only went to you because Geico forced me. You did a sloppy job. I will strongly encourage people not to use your shop.
Repair Quality - 0.5/5.0 -
The paint is thin and full of orange peel. Over spray everywhere even on the steering wheel. How did it get overspray inside when you're working on the trunk? You tried to take a black trunk and paint it white, it doesn't match and the trunk is still black underneath. Wire harness clips are broke. Interior body panels fall off. The welds on the crush structure are hideous, and very little undercoating was used. The car name badges are crooked. Looks like there was no final inspection or the inspector has no eye for quality.
Customer Service - 0.5/5.0 -
No clear information on how my car was doing. You people were very vague and danced around my questions. Nobody knows anything about cars there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair looks great. I didn't like that the date of completion consistently changed. I would rather have been given a date and then if it was completed earlier that would be good. The date changed at least 5 times and I kept changing my schedule accordingly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new again & excellent customer service.