Caliber - Toledo - W Central Ave

4.7 (591reviews)
93%
7939 W Central Ave,  Toledo,  OH  43617

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (591)

My Experience

Thanks to Emily, Holly, Stacy, and all the others who helped fix our car. The insurance company was difficult to work with, and the Caliber team was excellent in helping me deal with them. We had other work done in the past at Caliber on one of our other cars, and that was a great experience as well. It's nice to see that some companies still value and offer great customer service. Thank you!

Likely to Recommend

Repair Quality

Everyone at Caliber was awesome! Thanks so much!

Customer Service

Returned Clean

My Experience

I truly appreciated that you were able to get my vehicle in quickly, but that time was taken to make sure the repairs were done properly. The updates were greatly appreciated and everyone I spoke with was kind, which helped my overwhelm as this was my first experience with a body shop. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Everyone very kind and patient and helpful with my inquiries.

Returned Clean

Likely to Recommend

Repair Quality

Office staff and service advisor are very professional: thorough, caring, good communicators and polite. Body repair work done is perfect. A+

Customer Service

Returned Clean

My Experience

Holly was truly a blessing in making sure my car was safe to drive after my accident. She went above and beyond and made sure I was informed every step of the way. Emily was a help as well. Great team there and I am pleased.

My Experience

I am blown away with the magnificent expertise; like, bordering on disbelief. Mmmmm, I suppose there’s a zero chance I could be happier. Major nuisance! (Rear ended, not my fault) but you took the sting out of the misery. Thank you!

Likely to Recommend

Repair Quality

It was more work than I expected. Not money, I mean work: the paint matching, the electrical, all the screws, bolts, plastic inserts, rear window removal and re-install…the results are amazing to me.

Customer Service

Along the way texts were efficient and appreciated. People were helpful & friendly.

Returned Clean

My Experience

Everything was perfect 👌🏻 👍🏽

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Quality of work was fine but it was hard to me to reach them when I had some questions one day. Tried to call and left a message but didn't hear back till next day and then had to send an email to get a response

My Experience

Thank you for fixing my car in a reasonable time and a week earlier than promised . I was really afraid that it wouldn’t be done before I left for school but it was. I really appreciate how your team kept me updated through the whole process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was prompt and I liked being informed along the way as to the progress.

My Experience

Very friendly and professional from start to finish.

My Experience

It looked good and was completed ahead of schedule.

Likely to Recommend

Kept informed of status.

Repair Quality

Finished ahead of dcheduie

Customer Service

Returned Clean

My Experience

Customer service is one of the best I've ever seen. Giving updates throughout the Repair and extremely helpful with everything

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience was definitely better than expected. Service was quick with everyone being very friendly, polite, respectful. I would recommend this business to everyone I know! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would use them again!!

Repair Quality

This was so incredibly simple. I felt completely in the loop the whole time about my vehicle

Customer Service

Caliber collision had excellent communication with me from start to finish. Everyone I dealt with very helpful and kind.

Returned Clean

My Experience

Everyone was very polite and helpful. They kept me updated from beginning to the end. Went and above and beyond to make the situation as easy as possible for me. I will use Cailber Collision if I need anything in future and have already recommended them to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was done pretty quickly, staff is friendly and the car looks good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super happy with how my Accord turned out. I am very pleased that I also got it back ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They exceeded expectations did a great job in a timely manner