Caliber - Tooele

4.7 (1,941reviews)
94%
126 N. Garden St,  Tooele,  UT  84074

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,941)

My Experience

My 2016 mazda mazda cx9 was left looking like my fender nevet got hit after the work done at caliber collision! 10/10 would recommend to anyone looking for cosmetic repairs done right

My Experience

The whole process was very easy and I appreciated all of the updates. Everyone was so nice and professional and my car was fixed before I thought It would be. I am Very satisfied.

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Returned Clean

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Repair Quality

Angie, Scott and the whole team at Caliber were top notch and delivered a great result! So grateful for them!!

Customer Service

Returned Clean

My Experience

I really wanted to have a better experience because there were several things Caliber Collision did well. The staff was always friendly and helpful over the phone, and I appreciated the text message updates throughout the repair process. A mechanic also went above and beyond by fixing my headlights and the plastic underneath my car, which I wasn’t expecting. The interior of my Honda was cleaned before pickup and looked beautiful. Unfortunately, the end of the repair process was disappointing. I received a text saying my vehicle was on track to be completed on July 17, but later learned it had actually been finished on July 7 and was waiting on insurance payment. Despite that, I wasn’t notified until 3:48 p.m. on a Friday that my vehicle was ready for pickup. It was also strange that the rental car company seemed to know my vehicle was ready before I did. As the customer, I expected to hear directly from the repair shop first. When I expressed my frustration about the late notice, I was surprised that I had to ask for an apology instead of one being offered. The biggest disappointment came when I inspected my vehicle. Before I even drove away, I noticed a ripple in the bumper. When I asked about it, I was told that this can happen with “secondhand bumpers,” even though, as far as I know, my bumper was original. After getting the vehicle home, I also discovered that the passenger door—the side that was damaged in the accident—creaks and makes a grinding noise every time it is opened. Because of these issues, we’ll be bringing the vehicle back to have both the bumper and the passenger door repaired. I appreciate the employees who went above and beyond, but a vehicle shouldn’t be returned as “complete” when it still has obvious issues that require another trip to the shop. My suggestions for improvement: * Communicate more clearly and promptly with customers. * Notify customers as soon as repairs are complete instead of waiting until the last minute. * Perform a more thorough final quality inspection before calling a vehicle ready for pickup. I hope these issues are resolved when we bring the vehicle back, but my first impression of the finished repair was disappointing.

My Experience

I’m so thankful for the amazing people and quick turnaround. Supper job and supper people. Thanks

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My Experience

My van looks brand new again. Thank you. The extra details are noticed.

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Great work. My van looks new.

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They even collected my sunglasses after we dropped it off

Returned Clean

My Experience

Very good

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I have had two vehicles serviced at caliber and both experiences were excellent.

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Returned Clean

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Great job

My Experience

Great job!

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Great job

Repair Quality

They were transparent, courteous, and did a good job.

Customer Service

Respectful and nice.

Returned Clean

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Excellent work and excellent customer service.

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Excellent work and excellent customer service.

Returned Clean

My Experience

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My Experience

Excellent repair of my vehicle. Staff very professional and follow up was appreciated. I will recommend this Company to all my family and friends!

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My Experience

Best service ever!

My Experience

Very professional very good work high-quality very satisfied would come back if needed

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Car looks great and you finished the car a week earlier than the initial estimate. Thank you

My Experience

My wife was very impressed with the work and detailing of the car also highly recommended your company for service.

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VERY SATISFIED

Repair Quality

The repair of our Ford Edge was done very professionally and quick also my Wife LOVED the detailing work of the car inside !

Customer Service

Judy kept us informed daily of where the car was in the process of being fixed !!

Returned Clean