Caliber - Tooele

4.7 (1,956reviews)
93%
126 N. Garden St,  Tooele,  UT  84074

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,956)

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Repair Quality

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Repair Quality

Customer Service

Ixchelle kept me in the loop every step of the way

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I would never recommend a shop that treats female customers as if they are stupid

Repair Quality

My service writer was very easy to work with. The communication between insurance and shop was sub par. The manager treated me as if I was stupid and was rude. The shop would not accept cash for payment, and treated me as a criminal for paying in cash. The work that was performed was ok at best.

Customer Service

The manager of the store was rude and had no business interrupting the service writer while I was talking with her. The call center that I talked to before talking to the shop barely spoke English and was incredibly hard to understand. When I asked them to repeat themselves because I didnt understand, they got very rude.

Returned Clean

My Experience

As far as I can see everything looks great

Likely to Recommend

Repair Quality

You got my car back to me sooner than excepted and everything looks great. Communication with the staff was professional and friendly.

Customer Service

very professional and friendly

Translated from Spanish by Carwise
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Likely to Recommend

Recomendado al 100%

Repair Quality

Excelente atención complacida 100% con el trabajo

Customer Service

Excelente atención complacida 100% con el trabajo gracias

Returned Clean

My Experience

The communication along the way was so helpful! I loved that you were able to complete the repairs in not only a timely manner, but ahead of schedule! The car looks brand new! Good job Calibers Collision! We will definitely be coming back for any repair needs!

Likely to Recommend

Repair Quality

Very helpful staff. I was updated regularly and my car was ready earlier than expected. The repairs seem great so far.

Customer Service

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Repair Quality

We are very pleased with work and the customer service.

Customer Service

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My Experience

Judy and her team made this experience extremely smooth and almost enjoyable! Lol! Thank you Judy and to your amazing team, my car looks brand new inside and out! 100% will only be going to this shop in the future for my car repairs!

Likely to Recommend

I will be sending people to Judy and Tooele Caliber Collison.

Repair Quality

Customer Service

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Repair Quality

Did great Job! Delivered well before promised finished date.

Customer Service

Very Good! Constant update at each step of the claim.

Returned Clean

My Experience

The car looks amazing after the repair. Looks like nothing happened. I wish we could have added the other dings and blemishes to the repair but we aren't financially ready for that. Hahaha. But yes! Overall; the job looks fantastic!!

Likely to Recommend

Definitely would recommend to friends and family to have their cars repaired at Caliber Collision if they get into an accident.

Repair Quality

We did have to return to the shop because it seems they may have forgotten to reconnect a wiring for the driver door's lock/unlock sensor on the door handle but they fixed it really quick. The car looks really good, like nothing happened.

Customer Service

The staff was very helpful and kind. They kept us up to date throughout the process. It was great.

Returned Clean

My Experience

Quality was outstanding! Kept me updated throughout the entire process and will recommend to everyone! Repair work was completed one week ahead of schedule!

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Repair Quality

Professional and skilled. My car looks new again. Staff beforehand and after were excellent! Highly highly recommend

Customer Service

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Repair Quality

Ixchelle was very nice to work with. She communicated with updates regularly and we always knew the progress of our vehicle repair. We were very satisfied with the excellent customer service, smooth process, timing, communication, and quality of the work performed.

Customer Service

Ixchelle was a delight to work with.

Returned Clean