Caliber - Trussville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My truck looks great and I was amazed how quickly it was repaired , several days ahead of the original estimate .
Likely to Recommend - 5.0/5.0 -
Excellent company
Repair Quality - 5.0/5.0 -
Truck looks great after repairs
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0 -
They took very good care of me
Repair Quality - 5.0/5.0 -
Josh and Melina went above and beyond to help me in every way. I really do appreciate them and their team.
Customer Service - 5.0/5.0 -
I'm totally satisfied with everything they did to help me
Returned Clean
My Experience - 5.0/5.0 -
My car looks as if the accident did not occur! Thank you, Caliber Collision.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
You can’t even tell that the car was hit! The repair quality is phenomenal.
Customer Service - 3.0/5.0 -
Acts of God caused my vehicle to be a couple of/a few weeks later than originally promised.
Returned Clean
Likely to Recommend - 5.0/5.0 -
A definite yes to sending people your way.
Repair Quality - 5.0/5.0 -
I was truly amazed when I saw my sons car. You couldn't even tell it was in a hail storm.
Customer Service - 5.0/5.0 -
Tan and Melody were super. They kept us updated and in the know on everything that was happening.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs completed in a timely manner and with good quality
Customer Service - 5.0/5.0 -
Everyone was terrific and informative. Detailed descriptive service was provided and the staff even helped me try to find a rental when my rental company last-minute had given away my reservation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience using Caliber in Trussville, AL!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
from start to finish Caliber has been on top of it. They did fantastic job got the car back to me in the time that they said they would was able to contact them if I had any information so communication was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time with great communication, updates, and the work was done to my satisfaction (quality work)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
definitely
Repair Quality - 5.0/5.0 -
I definitely recommend caliber.... 10/10 fast friendly and reliable...
Customer Service - 5.0/5.0 -
Yes patient and friendly Melanie is the best....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received a very good service. The repair done perfectly ahead of schedule, was given updates throughout the process. The Caliber team went beyond the repair and fixed another minor item which was not on the list.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh and Melanie are great. Good customer services and they kept us updated several times. Would definitely use again. Car repairs look great as well.
Likely to Recommend - 5.0/5.0 -
I was apprehensive because they were Progressives preferred shop and this was coming from the other party who was at fault in the wreck. But they were great. I felt like they were fair and honest about what would happened and would use them again.
Repair Quality - 5.0/5.0 -
Great experience taking our car here. Josh and Melanie were great.
Customer Service - 5.0/5.0 -
They kept us in the loop over the repair process and I really appreciated it. Melanie is kind and attentive. She’s an old school customer service chic. Hard to find good customer service any more. Appreciated her candor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The company did a great job. My car looks better now than before. They kept me updated on every aspect of the job.
Customer Service - 5.0/5.0 -
The was great.