Caliber - Tyler - South

4.8 (816reviews)
97%
5520 Old Jacksonville Hwy,  Tyler,  TX  75703

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (816)

My Experience

Dear Caliber Personnel, Thank you so much for your friendliness, professionalism, promptness, and reliability. I am completely satisfied with my vehicle repair! It looks like new! In oder of contact, thank you Tanner, Angel, Shelby, and Billy along with Liberty Mutual for making this journey a smooth process! Kudos!

Likely to Recommend

I would definitely recommend Caliber Collision to my family and friends!

Repair Quality

My vehicle looks like new!

Customer Service

Dear Caliber Personnel, Thank you so much for your friendliness, professionalism, promptness, and reliability. I am completely satisfied with my vehicle repair! It looks like new! In oder of contact, thank you Tanner, Angel, Shelby, and Billy along with my insurance company for making this journey a smooth process! Kudos!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Front bumper looks pretty rough. There is bumps all under the paint. I'm pretty sure it was not attached correctly. There are still scratches all over the hood and door. I am pleased with customer service side of things. But as far as the repair quality? Absolutely not. I am trying to accept it for what it is because I dont like to complain, but I'm not sure i will be able to. To have had my car for the length of time yall did and to be returned like this is very disappointing.

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Repair Quality

The whole team was fantastic and the car came out looking great. It was a super simple process working with them and the insurance company.

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Returned Clean

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Returned Clean

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The car looks amazing and the repairs were extremely fast!!! I’m very satisfied with the service and the company!

Customer Service

Wonderful and professional staff

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Excellent service!

Customer Service

My Experience

Repairing process was very fast and everything came out exceptional!

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My Experience

Caliber’s staff were very helpful and kept us updated on the progress of our car.

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Everything was well organized and easy to navigate. Staff kept us up to date on the progress. No problems.

Customer Service

Easy to work with.

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Repair Quality

The repair was great!

Customer Service

The staff were wonderful! Kind, efficient and knowledgeable.

Returned Clean

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My Experience

Repairs were fast and complete I will use them again, hopefully not right away.

My Experience

We have used Caliber Collision multiple times and I always very satisfied with the work and customer service of staff. This repair event was also excellent and service by all the staff was Top Notch!

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Returned Clean

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Not a great experience

Customer Service

Not really to much to say here . It’s was under par . I ask for something to ask the mechanic that he can do which was the sound not coming from my speakers , and it’s was not done nor was there any communication about the subject .

Returned Clean