Caliber - Tyler - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They were friendly and did a terrific job
Repair Quality - 5.0/5.0 -
They were friendly and did a terrific job on my Toyata RAV4.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had to return to fix a loose bolt
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks perfectly repaired. I was extremely impressed with every employee I met. They were professional and pleasant. They texted me updates daily. I will happily recommend Caliber Collision located on Old Jacksonville Hwy, Tyler TX.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied! Everything runs smooth, and my car looks a lot cleaner!
Customer Service - 5.0/5.0 -
Amazing service and took great care of my vehicle.
My Experience - 5.0/5.0 -
The Tyler Team were consistent in keeping me updated on repairs and each time I was in the office I had a great experience!
My Experience - 5.0/5.0 -
I've never had car repairs done in 47 years of life. With that being said, it was a pleasant experience. The advisor was on top of it and updated me throughout the process. I was surprised how quick the repair got done once the parts came in. I didn't use a magnifying glass to inspect the repair, but I do have high standards and it appeared flawless. I want to be a part of this team - CALL ME!
My Experience - 5.0/5.0 -
I really appreciated being kept in the loop about repairs being done. It was a very easy process overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, great communication, very well organized, and hassle free!
Customer Service - 5.0/5.0 -
Shelby was great!
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repair work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work performed was perfect. Customer service excellent!
My Experience - 5.0/5.0 -
Yes Shelby went above and beyond my expectations
Likely to Recommend - 0.5/5.0 -
Would never
Repair Quality - 0.5/5.0 -
Car had a dent, scratches on the hood scratches on the side panel and I went in to get my front bumper replaced
Customer Service - 0.5/5.0 -
Shelby was good but the manger she has no clue what she talking about,
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rick was really great at communication and keeping me informed on the status of my repairs. I appreciate his attention to detail and his concern to the repairs on my truck. It looked great when I got it back.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great communication during the repair process!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Horrible communication
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
I received a bid in an email and set my appointment time for this morning. I was disappointed when the rep told me 45 minutes into the repair that it would cost me an additional $100.00 Having the VIN, year and make of our vehicle I would expect the bid that was sent would have been the amount I was expected to pay. The workmanship looks fine, the people were kind and welcoming. I just disagree with the add on pricing once the work had begun.