Caliber - Tyler - South

4.8 (843reviews)
97%
5520 Old Jacksonville Hwy,  Tyler,  TX  75703

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (843)

My Experience

Rick was excellent with communication on the timeline we should expect and helped get our car finished in a very timely manner.

Likely to Recommend

Repair Quality

They did a great job on the vehicle and Rick made sure that it was out in a very timely manner.

Customer Service

Returned Clean

My Experience

Caliber was completely satisfying. They fixed my car in a timely matter. They were very communicative and patient with me.

Likely to Recommend

I would recommend them to all my family.

Repair Quality

They completed my car back to perfection.

Customer Service

They were very communicative

Returned Clean

My Experience

Awesome repair job! Thank you for keeping me informed about the repairs!

Likely to Recommend

Awesome job

Repair Quality

Awesome repairs and communication!

Customer Service

Awesome repairs and communication!

Returned Clean

My Experience

Everyone was so nice and very helpful. I was very impressed with the whole process. And how smooth it went. Thank you for everything!

My Experience

Very happy with the repairs done, great job caliber team

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would like to give a special and special extra thank you to Butch! He went above and beyond to keep me informed and updated with my Ram 3500 repair. He was very calm and had a lot of patience with the back order part to our truck. Trust me when I say this, that caliber definitely has a great and amaxing employee. Butch did not disappoint with his outstanding customer service. I hope not to be back but if I do I will definitely ask for Butch! Thank you all for taking care of my truck repair amazing job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

very good service,and quality job done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The vehicle looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rick was easy to work with and always stayed in touch. Car looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Rick was great at all details and always communicating.

My Experience

We love Caliber. Anytime we need repairs, we will use them. Rick and his staff are the epitome of customer service. Smooth process always.

Likely to Recommend

I’ve already told people i know.

Repair Quality

Very professional, excellent communication, and a smooth process every time.

Customer Service

Rick and the gang keep you up to date every day the vehicle is in their hands

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Highly recommend

My Experience

All of the staff were responsive to my questions.There were multiple plastic sections of the lower my Toyota SUV that were cracked. The staff seemed very knowledgeable. I would recommend them to others who need body work on their vehicles.

Likely to Recommend

Repair Quality

It looks great!

Customer Service

The staff at Caliber Collision were very good at keeping me updated on the progress on my car. The repairs were completed in a timely manner!

My Experience

Rick was very attentive and accessible, he was great to answer all my questions and make sure my repair was done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision repaired my Chevy Silverado without going over the estimate and completed the repairs ahead of schedule. Excellent work.