Caliber - Tyler - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I believe that the turn around time for the repair estimate could be improved. My car was received by Caliber on October 16. However, the estimate was not complete until November 2nd. My Caliber representative (Rick) was very receptive to my calls and concerns. When my car still had issues after it was released to me, Rick was very helpful in resolving the issue to the best of his ability.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked just like it was new
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
good place....highly recommend!
My Experience - 5.0/5.0 -
Rick was excellent in his explanations, interest in researching my requests, and going above and beyond to provide excellent service. The final result of the work on my vehicle was top notch. I appreciate the Caliber Collision teams commitment to excellence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint is a perfect match. They did additional small things that were not required and returned the car freshly washed.
Customer Service - 5.0/5.0 -
Good communication, listened well, under promised and over delivered. Excellent service and care for customer
My Experience - 5.0/5.0 -
Great service all the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
10 completely satisfied.
Likely to Recommend - 3.5/5.0 -
The work seems to be great, the delay is the only concern I would have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well and was all done in a timely manner.
Likely to Recommend - 5.0/5.0 -
Thank you Caliber Collision in Tyler, Texas.
Repair Quality - 5.0/5.0 -
The car looks perfect
Customer Service - 5.0/5.0 -
Butch is a very nice guy and professional. His communication was on level 10. Everyone was very considerate, kind, and professional at the Tyler office.
Returned Clean
My Experience - 5.0/5.0 -
Did great job of body work - car was sparkling clean when we picked it up. It took longer that I expected to get repairs done but that wasn’t a problem. I was kept up to date during the whole process.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I like the text updates I received. Quick, convenient and informative. Rick was patient and respectful.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I brought Caliber Collision a fully functional car, with cosmetic damage only. I picked up my vehicle after it was “repaired”, and the front turn signals didn’t work, the ambient temperature sensor didn’t work, and my air conditioner didn’t work. Now I can’t drive it, and I don’t have a rental car